AddressResponsibilities
- Insurance administration support
- Kick start or grow your insurance business career
- Hybrid role - work from home & our Burnley Office
HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).
Administration Officer | HIAIS
Be part of our supportive, fun and thriving team. We are looking for an Administration Officer to join our Burnley team on a full-time basis.
This opportunity would suit someone looking to start their career with aspirations for long-term development.
We are a team of insurance professionals who provide specialised insurance solutions for the Residential Construction industry. In this role you must be able to communicate effectively, be organised, engage with clients & complete various administration tasks.
Who are Aon and HIA?
Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.
HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.
Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their team of business insurance specialists can help you find a policy suited to the common risks of your industry so you’re more confident that you’ve found the right type of insurance for your business.
What the day will look like
- Assist in the administrative support to our Brokers, including insurance renewals, cancellations, and invoices.
- Handle incoming enquiries and requests from Brokers and clients
- Maintain and update client CRM databases and online platforms.
- Working with excel data and reports to manage efficient and accurate invoicing
- Assist in the preparation of debtor reports and information to action or distribute to Brokers
- Monitor Insurance policies and deadlines to send renewals on time.
- Collaborate and manage key stakeholders, including Broker, services and Insurance teams.
- Check and process Home Warranty and Domestic Building Insurance applications, certificates, and cancellations
Skills and experience that will lead to success
In this role you will be provided with training to support your growth and develop your understanding of insurance.
To be successful you will have:
- Work management – attention to detail and time management
- Work autonomously and in a fast-paced environment
- Positive attitude and a willingness to contribute to a high performing team and culture
- Demonstrated experience in a customer service environment and team collaboration
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ***************@Aon.com
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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