Administration Officer - Ward Reception

Mental Health Inpatient Services, Ward 2C are looking for an Administration Officer - Ward Reception to join their team to respond to enquiries and provide information and assistance to staff, consumers/carers and visitors to facilitate effective service delivery within a Mental Health setting. Contribute to patient flow by performing a support role to nursing, allied health and medical staff.

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.  

This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role
The Administration Officer will provide intermediate level of administrative and secretarial support to Metro South Health ensuring efficiency and effectiveness at all time.

• Commit to patient safety and quality in the delivery of health care by actively participating in safety and quality practices.
• Provide administrative support across the service to cover any temporary staff absences.
• Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support consumers and staff.
• Contribute to consumer flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of consumers.

Find out about the role in more detail and how to apply in the attached Role Description.

Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team ( http://www.metrosouth.health.qld.gov.au/join-our-team ).