Administration Officer

About the role

• Perform generalist administration functions/tasks including but not limited to:
  • Respond to general reception enquiries by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and/or staff.
  • Perform secretariat functions for relevant meetings.
  • Follow Qld Health recommendations and expectations in relation to managing and maintaining filing systems.
  • Assist with patient discharges and transfers when required through timely coordination of all required paperwork, transport and updating of hospital and Qld Corrective Services information systems.
  • Contribute to workflow efficiencies of Prison Health Services (PHS) and throughout the Health Service by liaising with a range of staff to coordinate ordering and scanning PHS charts, and processing requests which are received by the PHS Health Information email address.
• Work autonomously, utilising discretion in the absence of decision makers in resolution of conflict, meet deadlines, establish work priorities, organise meetings and appointments.

About you
Our ideal candidate will be someone who can demonstrate the following:

• Sound verbal and written communication skills with the ability to interact professionally and sensitively with all levels of staff, patients and the general public and to provide an administrative support function to a multidisciplinary team within a health care
• Exceptional organisation and prioritisation skills and the ability to work autonomously in a self-directed manner while contributing to patient
• Knowledge of or the ability to rapidly acquire knowledge of internal information systems in addition to Microsoft Word and
• Knowledge of or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information
• Maintain discretion and exercise judgment where necessary within the scope of your role to solve immediate problems in situations where precedents have not been set and procedures not defined, ensuring a satisfactory outcome.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16 (PDF) ( https://www.health.qld.gov.au/__data/assets/pdf_file/0009/150120/hed-0116.pdf )

About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link ( https://www.westmoreton.health.qld.gov.au/futurefocus ) 
Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75% employer contribution to superannuation
• Professional development
• Salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice )
• Wellness programs
• Employee Assistance Service (EAS).

To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.