Administration Officer Workmapp

Effectively manage, process, and coordinate communications and media priorities related to the support of the WorkMAPP software and provide advice and guidance related to its function. Permanent position, Flexible Full-time hours, Brisbane CBD location or as negotiated.

The role  
WSB manages several key strategies outlined in the Advancing Health Service delivery through workforce: A strategy for Queensland 2017-2026 including the Workforce Mapping, Analysis, Planning, Projections (WorkMAPP or WM) program which enables our workforce to perform large and complex workforce planning activities using the WM Software.

The WM program aims to provide a unified, effective, and efficient workforce management and planning tool, supported by a consistent workforce planning methodology across Queensland Health (QH).

The purpose of this role is to
•    Effectively manage, process, and coordinate communications and media priorities related to the support of the WorkMAPP software.
•    Provide advice and guidance in response to Department of Health (DOH) and Hospital and Health Services (HHS) enquires related to the functions or use of the WorkMAPP software.
•    Assist with developing and preparation of objectives, guidelines, and policies for a diverse range of project leads across multiple DOH and HHS sites.
•    Assist in the administration of the WorkMAPP software for HHS sites and WorkMAPP users and provide updates on software development and general user advice.

The successful person
The essential requirements for this role are:
•    Ability to successfully apply a project management approach to prioritise support requests.
•    Highly developed skills in using Outlook and MS applications such as Excel, Word, Project, Teams, and Stream.
•    Knowledge of the WorkMAPP software or the ability to acquire rapidly through education.
•    Knowledge of contemporary training techniques and online mediums and the ability to apply them to meet the needs of end users.
•    Liaison and communication skills and the ability to negotiate positive outcomes and establish effective partnerships with internal and external stakeholders.
•    Knowledge of and ability to apply policy, legislation, standards, guidelines, and frameworks relevant to workforce planning and policy, and the ability to rapidly acquire specific knowledge relevant to the health workforce and WorkMAPP system.

About us
The Department of Health is responsible for the overall management of the public health system in Queensland.  We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace.  Working at the Department of Health is about making a difference.

Clinical Planning and Service Strategy  

Clinical Planning and Service Strategy (CPSS) is a newly created division responsible for delivering clinical service strategy and planning, workforce strategy and planning and leadership, mental health strategy and planning and precision medicine and research functions to improve health services available to the Queensland community, optimise health gains, reduce inequalities, and maximise the efficiency and effectiveness of the health system.

Workforce Strategy Branch

Our purpose is to lead a system-wide workforce strategy through influencing and collaborating with others to enable a skilled and sustainable health workforce that responds to Queensland's unique challenges. 

Benefits 
•    A fast-paced, challenging and supportive environment 
•    Competitive salary + generous superannuation and leave loading
•    Flexible working arrangements
•    Diverse work culture
•    Career training and development

How to apply
To apply for this opportunity:
•    Please submit your resume (including the details of two referees), and
•    A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.