AddressTHE ROLE
As one of our Administration, Verification & Compliance Officers, reporting to our National Contact Centre Manager, you will be responsible for managing administration, inbound customer verification and compliance for our clients; including 2degrees, Energy Locals & iO Energy.
Your duties including handling inbound calls, data entry using software, Microsoft excel & CRMs, searching for critical electricity meter information for our field sales team employees, delivering Ts & Cs verification calls, & widely varied office administration tasks.
WHAT’S IN IT FOR YOU?
*>$30 per hour base wage, plus bonuses*Casual opportunity with full time hours available*Career progression opportunities available*Full training & ongoing support provided**A supportive, engaging & highly interactive environment*146 Langford Street North Melbourne office location – right next to Macauley Station!
WHAT ARE WE LOOKING FOR?
*Excellent written & verbal communication skills*Organizational & multitasking skills*Experience with Microsoft Excel & Outlook*Experience within direct sales, retail sales and/or customer service is preferable, however not essential*Intermediate & up administration, English literacy & customer service skills*Immediate start, Monday to Friday, up to 38 hrs a week
ABOUT US
Chameleon Customer Contact (ACN 152 939 654) is an Australian-owned customer contact & outsourcing specialist. Boasting a national headcount of over 1000 employees nation-wide, working in retail, B2B, merchandising & Contact Centre solutions for Australia & NZ’s leading tier 1 and government partners. Chameleon Customer Contact encourages workplace diversity & applicants with diversity of background; gender & gender identity, age, sexuality & cultural beliefs are encouraged to apply. We acknowledge the Traditional Owners of Australia & we welcome applications from candidates of Aboriginal & Torres Strait Island descent.
