Address
Form of workJob no: 494424
Categories: Government and Defence
Temporary (Fixed Term) Full Time position, up to 12 July 2024
Salary from $65,949 pa + Superannuation
Based in Notting Hill
About Us
Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.
Sustainable Monash is a busy, customer focussed environment, suitable for anyone who loves delivering outstanding customer service.
About the Position:
The position supports the delivery of essential waste services by processing service requests by phone and email and a variety of other administrative duties for Waste Services.
In this role you will:
Provide outstanding customer service to the Monash community
Provide advice and information on resource recovery, waste services and programs
Liaise with external Waste Services contractors to ensure timely provision of services
Provide data entry and administration that supports our activities
Process customer service correspondence within Council guidelines
The successful candidate will have:
Certificate level qualification and/or previous experience in customer service
Previous experience in administration with strong customer relations and teamwork focus
Effective communication skills to respond to customer enquiries and prepare correspondence
Demonstrated experience working in a team and contributing to team goals
Additional requirement:
Right to work in Australia;
Satisfactory National Police Check;
Other pre-employment checks may be required depending on role requirements
Benefits:
As a City of Monash employee, your personal and professional development is a key focus. You will have access to:
Vibrant health and well-being programs;
Employee Assistance Program;
Supportive and accessible management;
Flexible working arrangements;
Training and development opportunities; and
Discounted gym memberships.
How to Apply:
Please submit your resume along with a cover letter outlining your experience and how it relates to the role.
Applications are currently open, with a closing date of Sunday 26 March 2023 at 11:55pm.
Enquiries:
If you would like to discuss this role further, please contact Trav Finlayson on (03) 9518 3761
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.
As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email peopleadvisory@monash.vic.gov.au
We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.
