Address
Form of work Job Description
Location: Melbourne | Northern Metropolitan
Job type: Full time
Organisation: Austin Health
Salary: Salary not specified
Occupation: Administration/Secretarial
Reference: 46567
Full time, permanent role
Located at Austin Hospital, Heidelberg
Base salary + salary packaging + super
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.
About the department
Austin Health Clinical Genetics Service coordinates and delivers clinical genetics services at Austin Health, Eastern Health and Northern Health. In addition, the service delivers Familial Cancer clinics at Albury/Wodonga, Ballarat and Shepparton.
About the role
A regular day will see you:
Supervise the day-to-day activities of a small group of administrative staff, and liaise with immediate supervisor to seek and provide information
Liaise with other staff in the department to ensure streamlining of processes
Provide reception duties including managing face-to-face, phone and email communication with patients, including discretion and confidentiality on sensitive matters
Facilitate administrative functions for genetics clinics including, processing new patient referrals, booking patient appointments, pre and post clinic data entry and processing
Medicare billing where required
Prepare and print patient and referring doctor correspondence within department KPIs
Completion of contract preparation and invoice management as required
Provide secretarial & administrative support to the department which includes; filing, copying, faxing and scanning within departmental KPI’s
Maintain an efficient operational electronic filing system
About you
To be successful in this role you'll bring with you:
High level of experience in computing skills in word processing, spreadsheet and
presentation packages
An ability to manage incoming work with competing priorities, meet deadlines, and
advanced attention to detail and accuracy in all activities
Demonstrate well-developed interpersonal skills, effective oral and written communication skills
Demonstrated ability to manage change.
Able to work effectively in a team environment
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
$11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
Mentoring, learning and career development opportunities
Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
Flexible, hybrid working arrangements
Inclusion at Austin
We celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.
Work with us!
If you feel this role is right for you, we encourage your early application. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, please feel free to reach out to the hiring manager.
