Administration Assistant- 3 Days Per Week

Mambourin is a registered NDIS service provider supporting people with a disability for almost fifty years in the Western suburbs with the purpose of connecting people to every opportunity and supporting them to get what they want out of life. We provide services to over 500 customers, with over 350 employees across the operational areas of Community Hubs for day programing, flexichoice one on one off site individual services and supported employees as well as trainee and school leaver programs.

Our values are to put the person first, service excellence, make a difference and we value our community.

We are looking for an Administration Officer for our Melton Hub which provides day programing for our customers.  The position works closely with the hub management team and is a busy position providing reception, administration and rostering  services.  

 Key responsibilities include:

• Rostering two weeks in advance 
• Professionally greet visitors and provide support reception services
• Provision of administration tasks for the management team
• Support, investigate and resolve payroll enquiries.
• Maintain NDIS compliance of the Practice Standards and compliance with policy and procedure.
• Attend meetings taking minutes for internal meetings.
• Ordering supplies ensuring supplies are available and processing of invoicing
• Liaise with customers and families assist with their enquiries.

Criteria Requirements:

• Experience of working in a similar role preferably within disability services or similar industry experience.
• Customer service with a friendly warm manner and ability make people feel welcome.
• Excellent knowledge and experience with Microsoft Office, including SharePoint and the ability to learn new systems.
• Experience using a rostering system and preferably rostering of customer programs and employees ensuring accuracy.
• Willingness to learn and work in with the team.
• A passion for working in the disability industry.

Essential:

• NDIS Workers Screening check
• Clear Police Check
• Smart Phone

Preferable:

• Current Australian Drivers Licence
• Qualification in Administration/Certificate or Diploma