AddressAdministrative Officer – Emergency Department
- Monash Health, Casey Emergency Department
- Healthcare Administration
- Permanent part-time position
About Monash Health
As the largest public healthcare services provider in Victoria, Monash Health provides integrated health care services available to over 1.3 million people, representing 32% of the population of greater Melbourne. Further extending our newborn and children’s specialties, in early 2017 we opened a new 230 bed dedicated Children’s Hospital, co-located with Monash Medical Centre, Clayton. Victoria’s largest healthcare service and one of only four accredited Academic Health Science Centers in Australia.
About the Emergency Department at
Our Emergency Department at Monash Health, Casey is responsible for over 78,000 emergency presentations annually. With a mixed paediatric and adult treatment area. The department has 53 cubicles including four resuscitation cubicles, decontamination facilities and isolation rooms.
About the role
Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area. Your shifts will pass quickly in this busy environment as you respond to the varying needs of our visitors.
- Registering patient information
- Admissions, discharges, and transfers
- Administration and other clerical tasks
About you
We will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. You understand the ED is a fast paced, sensitive, and frequently changing environment, with that we will offer comprehensive training that will fully prepare you.
- Exceptional interpersonal and communication skills
- Have a desire and passion to learn new systems and process.
- Medical terminology (advantageous)
- Experience with EMR (FirstNet) and iPM (advantageous)
- Advanced keyboard skills
- Ability to multitask in a busy environment.
- Exceptional, effective communication skills
What you need
- Proven healthcare administration experience
- Glowing referees from current or previous manager/managers
- Knowledge of Monash Health software systems would be advantageous, or the ability to learn them in a timely manner.
- Subject to a clear a police check
- Current working with children’s check
- Full vaccination record
- Attention to detail coupled with ability to priority competing tasks and deadlines.
- Able to work autonomously as well as part of a wider multidisciplinary team.
- Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
What’s in it for you?
- Salary packaging
- On-site Fitness Centre
- On-site car parking
- Discounts on Private Health Insurance, Banking and selected Dell products!
How to Apply
Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.
Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.
Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services at ***********@monashhealth.org.
Offers of employment can only be made once all required probity checks have been completed. These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.
A request to conduct probity checks does not guarantee that an offer of employment will be made.
As part of our selection process, you may be invited by email to participate in an on-camera video interview.
Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.
All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 and Influenza as part of their application. Acceptable evidence is a copy of your Immunisation History Statement which can be accessed via myGov.
Offers of employment will only be made to candidates who can provide evidence that they meet full vaccination status
