Address About Us:
Patches is committed to delivering high-quality healthcare and comprehensive therapy services to individuals with neurodevelopmental disorders. We love that we are a multidisciplinary team with various clinical experiences.
Role Overview:
We are seeking a positive and detail-oriented Administration Support Officer to join our team. The successful candidate will play a key role in providing Administrative Support to ensure the smooth operation of our services, working closely with clinicians and Team Leaders. You'll have support of the wider admin team across Australia who meet weekly via Teams.
A typical day in the role may look like:
Meeting and greeting customers
Answering enquiries related to therapy services, and assessment services
Processing paperwork and invoicing necessary for therapy service provision
Coordinating therapists' diaries
Supporting team leaders with client information management and reporting
Support the therapy team with administrative tasks as required
Providing ad hoc Administrative Supports to therapy teams in other Patches locations
Working collaboratively with a network of clinical administrative staff across the organisation to ensure outstanding customer experience.
The ideal candidate will have:
Previous experience in a private healthcare practice including reception and/or clerical roles involving customer interaction preferable
Sound experience with computer applications including Microsoft Office Suite and client information databases
An understanding of, and experience working within the NDIS and private service delivery contexts is desirable
Excellent organisational skills and ability to work independently, use initiative and set priorities
Highly efficient and capable of working at a fast pace with high level of attention to detail
Demonstrated well-developed oral and written communication skills
Excellent interpersonal manner and cross-cultural skills and awareness
National Police Clearance
Working with Children Check
NDIS Worker Screening Check
NDIS Worker Orientation Module
Australian Driver’s License
Proof of Work rights (Australian Passport/ Citizenship certificate, or a Valid Visa)
Why Patches:
Salary of $55,000-60,000 pro rata
Up to 5 days paid professional development leave per year
$500 per annum towards professional development
5 weeks annual leave per year
Access to a comprehensive Employee Assistance Programme
How to Apply:
If you're excited to make a difference with us submit your resume and a compelling cover letter. Any queries please contact ***********@patches.com.au
To find out more about Patches visit:
Website: https://patches.com.au
Facebook: https://www.facebook.com/PatchesAssessmentandTherapy/
LinkedIn: https://au.linkedin.com/company/patchesaustralia
At Patches, we are committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.
