Administrator - Retirement

National Retirement Living Client | Assist with daily management of village | Part Time 30 hours p/w | East of Adelaide

The Client:

As a pioneer in retirement living, backed by 30 years of expertise, our client offers a seamless experience for their residents across 90+ diverse communities nationwide. They practice strong values and are known for their thriving communities.
The Role:

• Serve as the initial point of contact for residents, addressing their inquiries, compliments, and concerns.
• Manage various administrative responsibilities, such as updating resident information, handling billing and invoicing.
• Collaborate with the Community Manager and Maintenance Supervisor to maintain high standards for facilities, gardens, and grounds.
• Communicate effectively with residents, their families, internal stakeholders, and external contractors.
• Ensure the smooth daily operations of the entire village, encompassing safety, security, and financial performance.
• Assist the Community Manager in implementing new projects, policies, and procedures, and fill in for them during their absence.
• Perform general administrative tasks, including email and phone communication, mail and notice distribution, and incident recording.

The Benefits:

• Parental Leave: Potential to access up to 12 weeks of Parental Leave.
• Annual Leave Purchase: Opportunity to purchase additional Annual Leave.
• Employee Referral Program: Participation in our Employee Referral Program.
• Additional leave days per calendar year to focus on personal well-being.
• Annual Salary Reviews
• Bonus scheme
• Supportive Team
• Career Advancement: Prospects for further career advancement and development, including the potential to progress to a Community Manager role and beyond.
• Learning & Development: Access to in-house training programs dedicated to enhancing professional skills.
• Employee Assistance Program: Complimentary access to an Employee Assistance Program for personal and professional well-being.

The Ideal Candidate:

• Preferred experience in an operations management or senior administration role, with a focus on sectors like Hospitality, Hotel/Tourism, Real Estate, Property, or Facilities Management.
• Intermediate proficiency in Microsoft Suite and strong computer literacy, with the ability to quickly adapt to new programs.
• Excellent written and verbal communication skills, along with effective negotiation abilities.
• A keen emphasis on customer satisfaction, coupled with meticulous attention to detail.
• Police check
• Completion of two COVID-19 vaccinations (mandatory).

APPLY NOW with a copy of your CV. For further information please contact Mallory Perkins at mperkins@goughrecruitment.com.au or 0493 247 029
All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.