Admissions Officer

Overview:Full-time, Fixed Term position until April 2025Salary Level HEW 5 + 17% Superannuation and Flexible Working ArrangementsBased at the Melbourne CBD campus, and hybrid ways of workingAbout YouAs the Admissions Officer, you will ensure a quick turnaround of all admissions-related enquiries and tasks. The Officer ensures all enquiries and tasks comply with relevant university policies and maintains the confidentiality of applicant information.

You will provide accurate advice to applicants and staff on all admissions processes, handling complex queries and using initiative to resolve issues. To be successful in this position, you will have as a minimum: Experience and expertise in the provision of high quality administration services, including a sound knowledge of relevant policies and procedures or the ability to learn and apply policy and procedure requirements. Demonstrated ability to respond appropriately to sensitive information and situations.

Excellent communication skills, including skills in persuasion, information exchange, gaining assistance and in perceptively assisting staff to manage workloads, timeline and…