Assistant Venue Manager

Grand Hotel, Mornington 

We are looking for a natural leader to recruit for a full time Assistant Venue Manager position to join our team who's ambition lays within hospitality.

We offer a diverse range of experience and knowledge for you to draw off- and autonomy to implement your ideas. Under the banner of Black Rhino Group, we are part of a growing company with a massive focus on people development and work-life balance.

What we offer,

• Challenge - We are a diversified, fast paced, ever changing business where no two days are the same.
• Opportunities - As a multi venue Group we are able to offer many unique avenues to develop your career.
• Work/Life Balance - We believe in hard work, but we believe in family and down time too.
• Great Culture - Our team is made up of down to earth, pragmatic people who enjoy what they do.
• Leadership Teams - Our management team take an active leadership role to encourage personal growth and believe in development planning.

Reporting directly to the Venue Manager, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of the venue in conjunction with the Management team through implementing plans in line with the business objectives.

Key responsibilities:

• Hands on leadership and accountability of the team, including supervision and evaluation of performances
• Creating and maintaining an atmosphere where customer service standards can thrive
• Driving sales to meet targets and budgets
• Controlling operational costs
• Compliance in both regulatory and company standards
• Participating in and contributing to group management , marketing and finance projects

The successful applicant will:

• Have suitable experience in hospitality management
• Have a strong understanding of the hotel industry, market trends, customer service standards and how to exceed them
• The ability to engage and build relationships with regular clientele
• Have a professional manner and presentation
• Have roster availability in line with business needs
• Lead from the front and set the best of examples
• Have correct certificates and licences

Please provide a cover letter with your applications. Please note only successful applicants will be contacted. Must have full visa working rights.