Address- Work for a key client
- Central location in Sydney CBD, close to train station
- Full time, permanent role
Are you passionate about delivering exceptional customer experiences and ensuring the smooth operation of a premier property? We are seeking a dynamic and adaptable Building Manager to join our team at the Key Account Headquarters. In this pivotal role, you will partner with the BGIS Account Management Team to drive a memorable customer experience through direct engagement with tenants, owners, customers, and contractors.
Key Responsibilities
As a Building Manager, your responsibilities will include:
- Customer Engagement: Partner with the BGIS Account Management Team to enhance customer experiences at Key Account through direct interactions with tenants, owners, customers, and contractors.
- Change Management: Lead change management processes and initiatives as directed by BGIS.
- Administration and Reporting: Assist with the administration and reporting of the Key Account Headquarters, including performance reporting on KPIs, planned maintenance, corrective reporting, and Operations Centre reporting.
- Building Management: Provide comprehensive building management, access, and supervision services for all contracted services (both Base Building and Key Account Headquarters tenancy).
- Service Delivery: Ensure the efficient and effective delivery of all contracted FM and ancillary services in alignment with the Services Agreements.
- Financial Management: Maintain financial performance and manage all associated spending in the delivery of FM and ancillary services.
- Asset Management: Implement the BGIS Asset Management strategy in service delivery to the building.
- Expense Reporting: Capture and report expenses for tenant-managed works within BGIS and client guidelines.
- Relationship Building: Build and maintain professional relationships with all building tenants, the client, and the BGIS team.
- Contractor Training: Provide relevant training inductions to contractors where necessary.
- HSEQ Compliance: Ensure that all Health, Safety, Environment, and Quality (HSEQ) policies and procedures are met and maintained by all stakeholders.
Skills and Experience
- Proven facilities management experience in a commercial/corporate environment, and in managing plant, equipment and large-scale maintenance activities
- Trade qualification desirable such as mechanical / electrical, and post trade e.g. Engineering Certificate or Associate Diploma
- Knowledge of building legislative and statutory requirements, environmental and sustainability factors and work health and safety elements
- Extensive subcontractor procurement and management experience, proficiency in Microsoft desktop applications, and ability to use Computerized Maintenance Management Systems (CMMS)
- Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.
Experience in an integrated services model delivering property, facilities, project and financial management services would be well regarded.
About BGIS
BGIS is a global leader in integrated facility management services, with a strong reputation for delivering excellence in building operations, maintenance, project management, and real estate services. We pride ourselves on fostering an inclusive and dynamic work environment where innovative solutions and exceptional service are at the forefront.
BGIS has over 10,000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. We are focused on delivering innovative service solutions for our clients.
Our organisation manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.
Why Join us?
BGIS is expanding, and we're hiring hundreds of positions. Here’s why you should join our team:
Award-Winning Company:
- AFR BOSS Best Places to Work
- Inspiring Workplaces Global Award
- Best Reward & Recognition Program - Australian HR Awards
Client Satisfaction: 100% of our clients are likely to recommend us.
Equipped for Success: We provide the right tools and equipment to get the job done.
Safety First: Health and safety are our top priorities.
Career Growth: Over 30% of our team were promoted last year.
Flexible Work Arrangements: Enjoy hybrid work options tailored to your role.
Job Security: Secure income with set working hours.
Family-Friendly Policies: Paid maternity and parental leave.
Inclusive Workplace: Work180 Accredited as a Female Friendly Workplace.
Educational Support: Study support and assistance provided.
Diverse and Inclusive Culture: Focus on Diversity, Equity, and Inclusion (DEI).
Wellbeing Benefits: Support for physical, mental, financial, and social wellbeing.
Community Engagement: Paid volunteering days and charitable donation matching.
Professional Development: Programs like Future Leaders, FM Diploma, and AIM Short Courses.
At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.
If you’re seeking growth, opportunity, and the chance to tackle challenges with a progressive team, your future is with BGIS.
