Business Analyst

The Department is building significant digital capability within the Congestion Busting Program. They seek a Business Analyst to join a multi-disciplinary team to perform analysis on how digital services and products being developed can better meet the user needs. The Business analyst with work closely with the Product Manager and relevant business areas, and external users to develop high value digital services and products, keeping our users in their needs at the forefront

• Engaging with our internal and external users, business areas to understand and capture user and business needs and identify opportunities (short and/or long-term transformation) for the future state.
• Work closely with solution architects to design solution that fit within the architecture standards for the program, and how the design might contribute to the future state.    
• Supporting user engagement throughout the different phases of Discovery, Alpha, Beta and Live; including the provision of ongoing business and technical advice.
• Convert the conceptual/theoretical model of a service/product, into technically sound product features.
• Develop artefacts and diagrams to define and document user needs and system concepts and functionality
• Write user stories/PBIs for development, maintain alignment with features, dependencies within stories; help guide the sequence of development and acceptance testing of the implemented PBIs.
• Develop content for business consumption, translating technical solutions/features in to simple, effective manner, suitable for wider business consumption 
• Communicating future system requirements to software developers and assisting in system design.
• Collaborate with service designers and stakeholders to form the bigger strategic picture.

• Extensive experience in business analysis for large scale transformations
• Demonstrable experience in solving complex problems based on evidence, analysis, and investigation
• Strong track record working in agile and multi-disciplinary teams
• Human Centred Design approach to service delivery
• The ability to communicate effectively with technical and non-technical audiences
• Influencing and guiding decisions with senior stakeholders
• Excellent knowledge and experience in creating quality visual materials
• Collaborative team player
• Excellent communicator in both written and verbal form.
• Ability to adapt and learn how to use a variety of systems.

For a confidential chat, please contact Jinal on 0473 567 *** or via email at *****@exclaim-it.com.au and we would be more than happy to provide you with additional information and assist in the application process.

Please note that a National Police Check might be required as part of pre-employment screening.