Business Development Manager

Lendi Group is the group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.  

We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.

At Lendi Group we value work life balance. Our flex-first policy enables our team members to choose how they do their best work; home, office, or flex!

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

About the role

You are responsible for working with the Aussie Home Loan Product team to achieve its strategic business objectives. Specifically you will identify, develop and manage business relationships with Lendi Group brokers, State and Sales Managers to grow the AHL mortgage portfolio. 

• Develop and implement sales plans based on insight and analysis, working with distribution teams, to achieve AHL sales targets
• Regular visits and contact with Head Office and regional sales offices with primary focus of increasing mortgage volumes for AHL branded product
• Query resolution including credit and policy scenarios, funder escalations; the Aussie Home Loan (AHL) product expert and Aussie Relationship Manager (ARM) point of contact for day-to-day issues
• Respond quickly to Broker enquiries and take ownership to help Brokers get their deals across the line
• Training and coaching of brokers to support process, policy or regulatory change and new product rollouts
• Participation in training and promoting the AHL product to new brokers at the induction and grad programs
• Actively identify and drive improvements in AHL’s quality of loan submission
• Support brokers and CS in the active management of existing customers to ensure retention is maximised and discharges minimized
• Ownership of broker experience regarding the AHL brand
• Contribute to AHL improvements as requested by the Head of Aussie Product distribution
• Provide competitive market intelligence related to the mortgage industry and competitive landscape.
• Present recommendations for optimizing and further enhancing the AHL product offering.
• Relationship Management
• Manage relationships with key Aussie stakeholders e.g. State and Sales Managers, E&C, Credit, etc to ensure effective representation of the AHL product
• Manage relationships with external stakeholders to ensure the effective and efficient delivery of customer service
• Lead a cohesive cross functional working environment by assisting colleagues as needed to ensure workloads are dealt with.

• At least 2 years’ experience as a Business Development Manager 
• Experience in a mortgage broking organisation is highly desirable 
• Detailed knowledge of credit and credit policies 
• Strong knowledge of mortgage/loan processing operations including approval, settlement and post settlement
• A strong understanding and affinity with sales environments 
• Experience in the end-to-end leadership of risk management in complex corporate environments

• We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office.
• We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

Lendi Group is a 2024 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

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