Who we are:
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data - one driven by passion and innovation.
As industry experts and Architects of Continuity, we collaborate with our customers to envision and build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, and services, to ensure our customers' vital applications run continuously, perform optimally, and scale with business needs.
Why Join Us?
- Meaningful and Fulfilling Work
- Inspiring and Caring Leaders
- Global Talent Center
- Recharge Your Potential
Job Responsibilities:
- Drive sales activity to exceed business objectives, sales growth, and profitability targets
- Develop & implement Service Sales strategies to maximise potential in market segment
- Exploit all opportunities for market development within Vertiv's Service portfolio by collaborating and developing Vertiv's service value proposition with Services Sales BDM's and the broader Sales teams
- Identify Service Sales opportunities, produce offerings and initiate activity to sell Vertiv Service deliverable and ensure follow ups for such activities
- Develop account/territory plans and action plans to achieve targets
- Identify, evaluate and acquire new business from clients with existing installed equipment not under a maintenance contract that relates to Vertiv's assets.
- Maintain ongoing communication with existing customers and provide feedback on customer service issues and opportunities
- Assist and participate in customer demonstration or promotional seminars, Data centre assessments, extended warranty etc and deliver on company penetration expectations
- Hunt for Service Contract opportunities to increase contract revenues while maintaining margin objectives
- Work with the National Service Sales Manager to drive grow strategies and market expansion
- Collaborate with Service Delivery and internal teams to improve customer satisfaction and create a seamless and consistent customer experience
- Assess requirements and advise clients on the range of technical service options and provide commercial proposals related to the company's service
- Maintain ongoing communication with existing customers and provide feedback on customer service issues
- Tertiary qualification in Business, Engineering or related field
- Specialit Knowledge on the following:
- 3-5 years experience in service sales
- Business development experience
- Strong commercial acumen
- Practical experience on Sales experience in service sales, consistently meeting or exceeding targets
- Customer first mentality and approach
- Ambitious 'hunter' mindset
- Strong relationship building skills
- Excellent interpersonal and communication skills