Address
Form of workBusiness Office Manager - Permanent Full-Time role.
Lead and support our front-line team members. Build your l leadership skillset in this key role!
About the Role
In this role you will provide leadership and direction to all administrative functions throughout the hospital ensuring efficient and effective administrative support. You will lead a dynamic team of administrative staff within the Business Office and have overall responsibility for great customer service, revenue protection through timely and accurate billing and claims management.
You will be entering a workplace that offers a genuine commitment to family friendly practices, work-life balance and learning and development programs has seen us grow as an industry leader and a sought-after employer. We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s network of facilities.
In this role you will report to the Director of Finance and Hospital Support Services.
About You
To succeed in this role, you will bring extensive experience managing large administrative teams ideally within the Health industry. Strong customer focus and customer service is vital to this role. You will be a strong communicator with the capacity to effectively engage a wide variety of hospital stakeholders. You will be highly organised with a strong attention to detail and a keen commercial acumen. Key to this role is the capacity to mentor and inspire a varied team of varied professionals.
It will also be advantageous to bring;
- Qualification in health management, administration or related discipline.
- Knowledge of health fund contracting system.
- Knowledge of IBA/ Meditech or similar patient administration software.
The Hospital
Mitcham Private Hospital is a 123-bed acute medical, surgical, maternity and mental facility located in the Eastern Suburbs of Melbourne and are operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "People Caring for People".
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
Requirements
- Must provide a National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
If you have any questions about this opportunity, please contact Eranga Alwis on AlwiseE@ramsayhealth.com.au
