Business Support Officer

Permanent Full Time - 36.25 hours per week 

$66,455.10 to $71,379.10  Annually  + up to 12% super  

RCC Officers' Level 2 

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

The Compliance Support Team has an exciting opportunity for a motivated and experienced Business Support Officer who has a passion for delivering high quality administrative support to a close-knit team. We are excited to be advertising this new position and look forward to welcoming our new team member who will be driven and can thrive in a high pressure environment.

For full details, take a look at the Position Description.

What you’ll bring

First and foremost, you’ll need to live and breathe our Values, as they are fundamental to the way we go about our work and the relationships we build.

To be successful in this position, you will have an excellent people focus and communication skills that are second to none. You will be confident in applying your administration knowledge and skills, including your exceptional organisational skills, attention to detail and ability to multi-task and prioritise to meet deadlines.

There will be instances where you will liaise with customers regarding issues that could be of a sensitive nature, it is important that you can be empathetic and understanding whilst visualising issues through the customer’s lens. As such, you will have well developed interpersonal skills, with the ability to effectively relay information and consult with a wide range of stakeholders and members of the public, maintaining confidentiality and discretion at all times.

Experience in applying the administrative requirements of legislation, Local Laws and other organisational requirements is highly desirable.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

• Improve lives, for today and tomorrow. You will make an impact in our organisation by delivering high quality administrative support.
• Achieve, for the community and your career. We’ll support you every step of the way and you will have a huge impact on the work we do.
• Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.
• Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.

Here are some more reasons for loving working with us:

• Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
• Ex-gratia day offered during the Christmas/New Year break
• Access to professional and leadership development programs and education/study assistance
• Mentoring and coaching opportunities to increase your industry knowledge and business acumen
• Diverse secondment opportunities for career development
• Reward and recognition programs
• Wellbeing programs and social club
• Access to discounts with over 400 leading retailers

Visit our careers page to learn more and read the stories of our incredible people.

Eligibility

• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us
 

Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

1. Cover letter (one page); and
2. Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (201693) can be obtained by contacting Storm Clark on (07) 3820 1***.  Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 18/02/2024.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.