Change Manager

ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.

About us:

We are NCS Australia! We have brought together Australia’s best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

In this role, you will be responsible for leading and managing change management and communications activities across multiple, large change initiatives, as well as contributing to and supporting the continuous improvement of our Change Management Framework and Tools.
 

As a Change Manager, you will be responsible for understanding the change and developing a comprehensive change approach. This will involve utilising a Change Impact Assessment and other essential change management tools to ensure that the change requirements are accurately scoped. You will develop and manage the change plan to deliver agreed-upon capabilities, ensuring that customer and business benefits are realized within the agreed scope, time, and budget.

In addition, you will conduct Stakeholder Analysis and manage stakeholder communications and engagement. Developing effective relationships and ensuring stakeholders remain engaged and committed throughout the change process will be crucial. You will also provide communications support for key community events, process improvements, and change initiatives.

Furthermore, you will coach smaller projects on change management practices, helping them to adopt and implement effective change strategies. Your expertise and guidance will be instrumental in driving successful change across the organization.

• Demonstrated success in designing, developing and implementing change management and communications plans across multiple transformation projects in a large organisation.
• Exceptional writing and editorial skills, including the ability to manage and produce high quality written material for a wide range of audiences and shared across a variety of channels
• Ability to operate effectively in a dynamic environment with changing priorities and across large complex environments, whilst prioritizing your work under pressure.
• Change management certification (e.g., Prosci) highly regarded
• Previous insurance domain experience needed

Why join us:

At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!.

We are in the process of refreshing our employee benefits, so don’t forget to ask our Talent Acquisition Team about what’s on offer. 

We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at ***********@au.ncs-i.com.

Other important stuff: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or Access HQ.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.