AddressAt Atlassian, we’re on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Many of these organisations acquire Atlassian tools through our global network of partners, who deliver a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, considered a Visionary in the Gartner ITSM Magic Quadrant, and the Strategy Leader in the Forrester ITSM Wave. Atlassian and our partners are working to disrupt the current Service Management (ITSM & ESM) market space.
We are seeking a highly experienced, senior strategic channel leader for a key role within our IT service management channel team. This individual will drive the regional partner growth strategy, go-to-market and channel development. By taking a macro view of the region you will establish a plan to drive partner growth, and and drive expansion of the partner community. You will play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.
Own the regional strategy for growing and managing Atlassian’s Jira Service Management eco-system.
Be the face of our fast growing Jira Service Management product, consulting our key partners senior leadership on achieving revenue growth and success
Working with our recruitment team, identify target Service Management partners to selectively grow our eco-system
Manage partner co-marketing efforts, training, and ensuring partners effectively are working with our sales teams
Collaborate with a global channel team to ensure successful outcomes for your region
Work with our key partners to drive growth of our Jira Service Management Cloud products.
Contribute globally to help Introduce new ideas for both recruitment and partner success
Assess channel coverage, partner capacity and recruitment requirements - across a range of different partnership models
Budget responsibility for channel demand generation programs
Team with Enterprise Sales on optimising the co-selling motion and building a pipeline
Align with the greater channel organisation to drive results and program adoption in APAC - with a primary focus on Australia, New Zealand and India
Collaborate across Atlassian to build and deliver a coordinated enablement model
Extensive channel knowledge of the APAC region. Candidates with experience with the Australia, New Zealand or Southern Asia (India) regions will be preferred.
10+ years of Channel ITSM experience with either a vendor or services partner, a mix of both preferred
You have extensive experience within the Service Management industry and complimentary experience working with Partners
Deep industry knowledge of leading competitors and clear view of the industry dynamics
Complete understanding of what it takes for a partner to be successful in building and delivering a services practice
Cross functional experience working with channel program teams, channel marketing and sales teams
You will focus and drive channel initiatives, but also keep an eye on the business as a whole
You bring a proven record of meeting or exceeding performance metrics - both sales as well as non-revenue targets
