Chocolate Cafe Manager

About Max Brenner!

For over twenty years, Max Brenner has shared its chocolate and dessert creations with Australian consumers and is renowned for its own recipe. With 25 stores and international footprint in Australia and New Zealand, our vision is to continue our rapid growth plan while bringing taste and experience to all our guests every single time as they explore a world of comfort and connection that is Max Brenner chocolate!

We recognise that everyone is unique and can make their mark at Max Brenner. Our people are our priority, and our focus is on developing talent from within. If you are ambitious, results driven and passionate about chocolate and delivering authentic exceptional guest service, then join our Broadmeadows Max Team today as a Chocolate Cafe Manager!

A day in the life at Max Brenner:

• Manage the execution of our daily operations and running of the store including store cleanliness and presentation
• Manage the planning and execution of the store including but not limited to rosters and marketing promotions
• Lead by example and drive our Team Members to deliver memorable guest service and experience 
• Manager our people related tasks including recruitment, training and development, coaching, feedback and performance management. 
• Deliver on set sales budget and manage labour spend, stock levels and other controllable expenses
• Build morale and team spirit by fostering a work environment where team member input is encouraged and valued
• Ensure all Max Brenner golden standards are upheld at all times
• Manage, prepare and serve our delicious drinks including coffees, hot chocolates and decadent milkshakes to the highest golden standard
• Manage, prepare and serve dessert menu items including but not limited to our famous Tutti Frutti Waffles, Chocolate Fondue and decadent Pizzas to the highest golden standard
• Complete in-house training to keep you up to date

About You:

• Previous management experience of minimum 2 years is essential 
• Previous hospitality or retail experience is essential
• Exceptional customer service experience 
• ability to lead and effectively communicate
• Energetic, positive and guest focused with can do attitude
• Love the energy the hospitality industry brings
• Enjoy creating memorable experiences for our guest
• Driven to provide exceptional guest service 
• Ability to work well collaboratively as part of a team

Why Max Brenner?

• We offer onboarding and continuous training programs including barista training 
• Australian owned company with a growing global footprint
• National and International career opportunities and support for your career growth
• Work for a family-owned business who values their Team Members 
• Flexibility to suit your lifestyle 
• gain skills and experiences that will last a lifetime
• Max Brenner polo shirt provided as part of uniform

This is an exciting time to become a part of the Max Brenner family, apply today and check us out at www.maxbrenner.com.au Please note only shortlisted candidates will be contacted.

• Flexible hours available
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $70,000 per year