Claims Consultant

Have meaningful impact as a Claims Consultant.
Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?
YOUR ROLE
We're looking for a Claims Consultant to join our Workers Compensation team based in West Perth on permanent, full-time basis. Your primary purpose will be to provide customer service and manage a portfolio of Rapid Workers Compensation claims with the aim to help injured workers' recovery and return to work as quickly and safely as possible.
You will determine liability on new claims and collaborate with the injured workers, their employers and other relevant stakeholders including (but not limited to) brokers and medical professionals.
This is a permanent, full-time opportunity with hybrid work arrangements available, after the initial training period.
ABOUT YOU

• Strong customer focus including well developed customer service skills
• High level of communication (verbal & written) in a fast-paced environment
• Ability to develop successful working relationships with stakeholders and other team members.

• Good attention to detail

Applications close Thursday 21 March 2024.
ABOUT US
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
You'll know our brands - NRMA Insurance, CGU, WFI and AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
When you join IAG, you're not joining one brand. You're joining a large purpose-led, Trans-Tasman group dedicated to making your world a safer place.
We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.
At IAG you can enjoy:

• Grow your financial future with 13% superannuation as standard
• Flexibility and support so you can live life to the full
• Receive meaningful recognition through an award-winning system
• Access up to 50% off personal insurance (policy terms and conditions dependant)
• Be part of a business working to be net zero by 2050.

We're committed to the reconciliation movement in Australia for Aboriginal and Torres Strait Island peoples and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.
We're ready for you. Apply today.