Claims Consultant - Commercial Motor

- Are you a knowledgeable and experienced claims professional?
- Seeking to advance your career from direct market personal lines to broker-based commercial claims?
- Do you have a passion for the insurance industry and a desire to work for a leading underwriting agency?

We have an exciting opportunity for a Commercial MotorClaims Consultant!

Company:
Our client is a leading underwriting agency specialising in the Heavy Transport industry. With a strong focus on providing exceptional service and innovative solutions, they strive to meet the diverse needs of their clients. As a member of the team, you will have the chance to work in a dynamic, collaborative, and flexible environment.

Role:
As a Commercial MotorClaims Consultant, you will play a vital role in managing and resolving motor claims for your clients. You will be responsible for assessing claims, liaising with brokers, and third-party representatives, and ensuring the claims process is handled efficiently and effectively.

Key Responsibilities:

• Assess and process Commercial Motor claims within established guidelines and protocols.
• Conduct thorough investigations into the circumstances of each claim, ensuring all relevant information is gathered.
• Communicate and negotiate with policyholders, brokers, and third-party representatives to achieve fair and prompt settlements.
• Collaborate with internal teams to ensure accurate and timely claims handling.
• Maintain comprehensive and accurate claims records in accordance with company policies and regulatory requirements.
• Stay updated on industry trends, regulations, and best practices related to motor claims.
• Provide exceptional customer service by addressing queries and concerns promptly and professionally.

Requirements:

• 18 months+ of experience in claims end to end.
• Motor highly desired, property also considered.
• Sound knowledge of claims procedures and handling processes.
• Strong analytical skills, with the ability to make informed decisions.
• Excellent communication and negotiation skills, both written and verbal.
• Exceptional attention to detail and ability to handle a high volume of claims.
• A customer-focused approach and a commitment to providing excellent service.
• Ability to work independently and as part of a team, managing multiple priorities effectively.

What’s on offer:

• Hybrid Working (50% at home!)
• Comprehensive 12-week training programme + Ongoing Mentorship from seniors & leaders
• Internal Progression Opportunities to Senior
• A-Grade CBD Offices with a supportive working culture
• Team Collaboration and Social Activities
• 15% bonus on salary package plus annual salary reviews
• + MORE!

How to Apply:
If you are a motivated and skilled professional seeking a new claims role we would love to hear from you. Please submit your resume via this advert or email your interest to Ellis Hale, Senior Partner via *****@claritypartners.au