Client Coordinator - Award- Winning Sports Med Clinic

We’re looking for a superstar Client Coordinator (with Marketing and/or Accounts) 

to join our fantastic Physiotherapy team at Freedom Sports Medicine, in Mooroolbark, Victoria.

Since 2014, we've had the privilege of empowering the lives of 7000+ clients in our community moving them from pain, frustration and limitations to being free to do what they love!

Winning multiple awards and receiving over 250 5-star Google reviews, we’ve been movers and shakers in our field, and we are looking for our next team player to help contribute towards us moving to the next level in our growth journey.
 

Benefits:

• Professional Growth: Engage in a weekly structured training program with direct access to the Clinical Director and CEO.
• Career Advancement: This role has the capacity to move from Client Coordinator to management roles to running the clinic! Are you a master with people? Do you have an eye for design to highlight us at our best and show off our amazing services and culture? 
• Supportive Culture: Clarity, structure and success in your role with a motivated team and strong culture. We all love working together within our defined culture. Engage in rejuvenating activities like Monday Yoga, breath work and Fitness Friday to prioritise your wellbeing and build connection.
• High performance team: Surround yourself with excellence. Nominated for finalists x 3 in the Australian Allied health awards 2023: Culture of The Year, Best Physiotherapist of the Year and Educator of the Year.
• Generous Compensation: Competitive pay and other staff benefits including access to our trade secrets.
• Incredible Facilities: Work in a state-of-the-art, intentionally designed space with sit to stand desks!
• Cutting Edge Systems: Benefit from well-defined systems, including marketing and strong support structures allowing simplicity and quality in your roles.
• Physiotherapy and Massage employee benefits for you and your family to take care of your aches and pains and assist your physical wellbeing.
• Flexibility: Early finish or late start to pick up or drop off your kids. We generally have shifts that run from 6.30am -2.30pm or 11.00am - 8pm meaning you can pick up or drop off your kids most days. 

💪You're not just a Standard Team member; you're an "A player" who thrives in a highly passionate team environment. 

 
You're eager to learn, grow, and consistently exceed expectations. Your passion for clients and team success and alignment goes above and beyond - You are committed to making a significant positive impact. 

 
Please ONLY apply for this position if you are ready to excel daily, hold a high standard and consistently lift client and team results.

You Are:

✔️Passionate + Results focussed: Your enthusiasm for your role and team success shines through in everything you do. You're motivated to achieve only outstanding results.

✔️Hyper-Organised: You thrive in structured environments, work seamlessly within team processes and have high attention to detail. 

✔️Accountable: You take ownership, follow through and find solutions when faced with roadblocks so deadlines are hit and trust is built.

✔️Emotionally Intelligent + Leader: You engage and inspire to keep clients on track with their plans, reframing their roadblocks. You are comfortable with utilising scripts to manage objections/conflict.

✔️Coachable + Fast Learner: You love learning new things that you haven't learnt before, you are open and you thrive on feedback to grow fast. 

✔️Team Player: You enjoy working within trialled and tested established systems for a consistent team approach and results.

✔️Resilient and Adaptable: You can handle challenge and can adapt and move with the business as it grows.

✔️Sales/coaching experience: A key part of your role is to coach and inspire clients to remain on track with their plans as life happens.

✔️Optimistic: Your positive outlook makes you unstoppable!
 

As a Client Coordinatorat Freedom Sports Medicine:

Your central role is to amplify the client pathway experience to:

Attract

Convert

Retain

our clients so they reach their bigger goals in life.

You completely own the front of staff element of the business and the whole client pathway. You are the face of the business bringing everything together. You are able to SHOW OFF the strengths of the team and business to the clients so our clients rave about what we do.

Someone who can assist with our social media and reels, with a creative edge is highly advantageous or someone who has a high attention to detail with experience of Xero. 

Full training is provided so if you are a fast learner you are encouraged to apply.

Apply Now:

Unlock your potential and APPLY through our landing page. 

Copy and Paste this link in your browser: 

🔗https://jobs.freedomsm.com.au/client-experience-hiring-1583-4101-7601-6383

Deadline: Sunday 11th February 10pm

Interviews for good fits will commence prior to this date so get in your application quick to avoid disappointment. ⏳

Your Future: Our Inspiration.

This is more than a job – it's a chance to sculpt your future.

This is a full-time role Monday - Friday. Some evenings required and possible occasional Saturdays. Option of part-time for a right fit.

We are looking for 2 full-timers due to growth of the business, not because someone has left! 

You can sell and you are great with people, but also have a genius zone or interest in marketing or accounts. 

Join us as ourClient Coordinatorand contribute to a transformative journey for both clients and your career.

Apply Now:

Copy and paste the link to APPLY our landing page: 

🔗https://jobs.freedomsm.com.au/client-experience-hiring-1583-4101-7601-6383

*Please note that candidates who apply through the landing page ONLY will be considered.

Deadline: Sunday 11th February 10pm

Your future is bigger than your today!