Client Relationship Manager

Do you build relationships that last a lifetime? If so, look no further, this is absolutely the ideal position for you!

HDR provides world-class cutting edge workshop design and fit-out services for car and truck dealerships across Australia. We are looking for a Client Relationship Manager to drive growth across the country. This role will be a fulltime position working Monday to Friday based out of Brisbane or Toowoomba.

Benefits you could expect :

• Empowered autonomy - really manage your own area
• Be on the cutting edge of an exciting industry in industrial ergonomic design
• Fun fast-paced environment, team longevity, celebrate achievements
• Solid base and commission package with OTE of $130-$150K+ on ramp up
• Career progression opportunities as the business expands

Experience and skills we are looking for:

• A proven account manager who knows how to care for his clients
• Experience on the road, happy to travel daily visiting clients face to face
• Deeply committed to getting the results for your clients
• Well organised with strong time management
• Detail-oriented and thorough in your approach
• A problem solver with a collaborative approach to finding solutions
• Confident using technology
• Happy to have the odd evening with clients or random weekend at a trade show
• If you have an automotive or trades/construction background that’s a huge plus!

  Around 80% of work comes from existing clients, so nurturing those relationships is key. You are also expanding your portfolio to new sites across Australia. You will pick up many smaller jobs and some vast projects. For the big scopes, keeping in touch with clients during the build and proactively heading off any challenges is part of the role, helping the company to excel in all areas of delivery.

About us:

HDR is rewriting the script in modern workshop design and fitout. It’s an exciting era and we find immense satisfaction in the transformations we achieve for clients through functional and beautiful fit-for-purpose workshops.
We are innovators in our industry, and find creative challenges really fun. Very few people can do what they do - you stand well above the competition!

HDR is community-minded, supporting a range of local charities.
At the heart of our business is honesty and reliability, two values that define our relationship with our team and costumers. Encouraging people to own their domain, you will be supported by proactive management and trusted to get the job done.

So, if you're ready to make your mark, evolve alongside a thriving team, and create exceptional workshops and client experiences, it’s time to get in the driver’s seat! Send us your application now and please tell us why this opportunity is just right for you in your cover letter.