Client Services/ Account Manager - Remote

This role is perfect for an ex-agency champion who wants to skip hours of commuting and the busy hustle of office life. Our culture and your wellbeing are core to our values, so you can flourish from home surrounded by a virtual family! 

About Us: 

Presentation Studio is APAC's leading presentation communications agency. We provide strategic insights, video, infographics, event and presentation design, as well as online training, offering full-service communication solutions. We've been a 'Virtual Agency' since 2020, with everyone working from home in the Sydney CBD, Inner West & Eastern Suburbs areas. We value collaboration and maintain our culture through regular online social gatherings and monthly in-person meetups. 

Key Information: 

• Work-from-home setup provided (electronics, office chair) if needed.
• Quiet (uninterrupted), dedicated home office space required.
• Reliable, strong internet connection is required. Help us out now by sharing your home (not mobile) download and upload speed:  https://www.speedtest.net/ 

Key Responsibilities: 

• Account management, including client liaison, account planning, and creative management.
• Understanding, interpreting, and communicating client briefs.
• Working closely with Account Managers, Designers, and Content Writers.
• Generating new business monthly through client upsell and cross-sell opportunities.
• Converting and retaining clients, building an existing client portfolio.
• Providing excellent customer service.
• Managing end-to-end client service and supporting business development activities.

Applicant Requirements:

• Sydney based 
• Min three years' experience in Account Management within a creative agency.
• Strong proficiency in Microsoft Office applications.
• Proactive and flexible with strong problem-solving skills.
• Ability to work independently and under pressure.
• Excellent organisational, verbal, written, and communication skills.
• Positive, solution-focused, can-do attitude.
• Ambassador and promoter of our business.

Benefits of the role: 

• Work from home for the market leader in APAC.
• Opportunity to develop your career working directly with key stakeholders.
• Work with a culture of passionate people.
• Salary commensurate with skills and experience.
• Birthday leave.

How to Apply: 

Send your CV and a cover note outlining why you're the right candidate for our business. Feel free to send a quick video to let your personality shine through. Applicants must have full working rights in Australia.

If this sounds like you, we'd love to hear from you!

NO AGENCIES PLEASE

www.presentationstudio.com