Club Support Officer - Victoria

About Australian Sailing 

Australian Sailing, the national governing body for the sport, is dedicated to advancing, promoting, and growing sailing across the nation. Through advocacy, partnerships, and leadership, we work to support and enrich the quality and reputation of sailing for the benefit of our members, associates, and participants. As a member of World Sailing, the Australian Olympic Committee, and the Australian Paralympic Committee, we represent Australian interests on the global sailing stage. 

Our Purpose 

Our mission is to grow sailing by leading, inspiring, and supporting sailors and their communities. 

Our People 

The future of Australian Sailing lies in our passionate and committed team. We focus on attracting, training, supporting, and retaining individuals who are dedicated to our purpose and love sailing. 

Our Culture 

At Australian Sailing, our values define our character and guide our actions. We are committed to respect, integrity, teamwork, and excellence, as we collectively work towards the betterment of sailing. 

Our Strategic Pillars 

• Support: Enhancing sailing experiences through a robust delivery system. 
• Grow: Increasing participation in sailing across various platforms. 
• Win: Aiming to be the #1 Olympic Sailing nation, inspiring Australia. 

About the Role: 

As a Club Support Officer reporting to the General Manager - VIC, you will play a pivotal role in developing working relationships with Clubs and Classes, enabling the successful introduction and delivery of Australian Sailing programs and initiatives. You will be instrumental in driving sustainable growth in participation and membership within your assigned group of stakeholders. 

Key Responsibilities: 

Clubs and Classes Support and Engagement: 

• Build and maintain relationships with Clubs and Classes personnel. 
• Provide training on the revolutioniseSPORT membership system. 
• Assist Clubs in developing robust management and governance systems. 
• Enhance membership services, inclusivity, safety, and event delivery. 
• Promote sailing and encourage grant applications. 
• Collaborate on the State Sailing Summit. 

Grow Participation: 

• Increase adoption of Australian Sailing programs by Clubs. 
• Support Clubs in developing and implementing participation pathways. 
• Enhance Discover Sailing Centres' efficiency and participant numbers. 
• Facilitate connections between clubs and educational institutions. 

Coordinate and Administer Training (Coaches, Instructors & Officials): 

• Organise training for coaches, instructors, and officials. 
• Foster relationships with senior trainers; support Clubs in workforce recruitment. 
• Maintain a training calendar; aim for growth in qualified personnel. 
• Coordinate annual workshops for instructors and Centre Principals. 

Project Involvement: 

• Engage in projects aimed at product development, support resources, and process refinement in collaboration with management. 

Who Are You? 

• Excellent communication, relationship management, and organisational skills. 
• Experience in customer service and working with a diverse range of stakeholders/volunteers. 
• Willing to work evenings and weekends as required. 
• Passionate about sailing and committed to the growth of the sport. 
• Sailing experience, with sailing qualifications (instructor, coach, or officials) being highly desirable. 
• Must have own transportation and can travel for visits to sailing clubs throughout Victoria. 

Qualifications & Experience: 

• Required: Customer service experience, strong time management and organisational skills, relevant State Working With Children Check, Victorian Car Driver's Licence. 
• Desirable: Sailing qualifications and/or experience, experience working or volunteering with a Sailing Club, tertiary qualifications in sport management/business/management/training, State Boat Drivers Licence, Applied First-Aid Certificate. 

What We Offer: 

• The opportunity to be part of a values-driven organisation that respects integrity, teamwork, and excellence. 
• A role that offers diversity, challenge, and the ability to make a significant impact on the future of sailing in Australia. 
• A supportive team environment and the chance to work with passionate professionals. 

Join Us 

Be part of a team that is driving excellence in Australian sailing. If you are passionate about sailing and ready to contribute to a winning culture, apply now to become part of the crew at Australian Sailing. 

Remuneration 

A salary package including superannuation and flexible work arrangements will be negotiated with the successful candidate. 

Australian Sailing is committed to protecting Children/Young People from harm. We require all applicants that will work with Children/Young People to undergo an extensive screening process prior to appointment.