Collections Officer

Collections Officer Apply now Job no: 492999 Work type: Full-time on Attendance, Contract Location: Melbourne CBD Categories: Collections Working as a Collections Officer, you will be the front line of our operations with the responsibility of connecting and engaging with our customers.

You will deliver high levels of customer service to provide tailored repayment solutions based on the customers unique situation. In this role, you will; Manage inbound & outbound customer calls Investigate, identify and establish customers financial situation Provide tailored payment solutions Action interaction file notes for every call Adhere to compliance frameworks We are hiring for teams across a range of industries; Telecommunications Utilities Finance Energy Insurance

If you have customer service experience in a face to face or contact centre environment, have a fantastic attitude and are willing to learn, we want to hear from you. Apply today or reach out to ******@recoveriescorp.com.au for more information What’s in it for you; Working at Recoveriescorp, you will have access to employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance health and wellness initiatives, an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.

To ensure your development you will have access to learning & development programs You may also have the opportunity to progress your career into support and leadership roles or other roles across the organisation that suit your desired career path. About Recoveriescorp Recoveriescorp has been operating in the contact centre space for over 30 years.

Our…

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