Community Development Officer

Queensland>Far North Queensland> Atherton Tablelands

Social, Community, Home Care and Disability Services Industry Award 2010 Award, Permanent Full-time Level 2 ($32.21-$34.23 per hour)

About the role

As a member of the Community Development Team, you will work under supervision from the Community Development Lead to undertake a range of tasks that require the application of good knowledge and skills to achieve results in line with Better Together Community Support and program goals. Your primary program of service will be the Community Support Program which includes Community Development projects, Personal Support and Emergency Relief programs.

You will:

• Work in a team environment that includes paid staff and volunteers to meet program and Better Together goals.
• Adhere to established policies and procedures when working with clients and the community.
• Be able to contribute to project planning using local knowledge and/or Community Development principles.
• Be required to keep professional case notes and implement other professional helping practice strategies.
• As required during the absence of the Community Support Lead, provide coordination, backup and support to volunteers and clients to direct and maintain workflow and services. 

Responsibilities

You will be required to take responsibility for contributing to the operational objectives of the Community Development Team by:

• Adhering to Better Together policies and procedures.
• Undertaking a range of community engagement strategies as identified by the Community Development Lead
• Engage clients who access Better Together Community Support programs using a professional helping model and supervision.
• Participate in planning and coordinating Community Development projects.
• Support volunteers in day-to-day tasks at the Centre.
• Undertake reception duties as required to ensure a positive client experience
• Understand computer operation database requirements to inform reporting and project planning.
• Complete assigned tasks that align with position and experience.

Personal Attributes

• Ethical with a strong work focused ethic.
• Results driven to achieve Better Together Vision and Organisational objectives.
• Flexible and able to operate effectively with supervision within a changing environment.
• Able to operate cooperatively within a team-basedenvironment.
• Positive and enthusiastic while maintaining a high level of respect for others.
• Cross cultural knowledge and sensitivity.
• A willingness to learn and improve with the capacity for self-reflection.
• Understanding of social justice.

Better Together Community Support (formerly Community Services Tablelands), located in the scenic Atherton Tablelands about 1.5 hours away from Cairns, Queensland, is a not-for-profit organisation that delivers a variety of services to the people of the Atherton Tablelands. These range from counselling for families, young people and the elderly to home maintenance and modifications services as well as delivering relief services to the general community through our community hub. 

Please visit www.bettertogether.com.au for more information.

Selection Criteria

Qualifications

• Cert III in Community Services would be highly regarded.
• Experience in working in the community/human services sector in case work, community engagement or related role.
• Driver C Class Licence.
• Current Working with Children Blue Card or able to successfully apply.
• Undertake a successful Police Check.

Knowledge and Skills

Knowledge and experience of contemporary principles and practices of:

• Best practice client administration and office management.
• Legislation relating to your role.
• Better Together governance framework, policies, andprocedures.
• Continuous improvement.
• Cross cultural understanding.

Demonstrated experience

• Understanding and/or experience of Community Development concepts including networks, assets, and principles
• Ability to implement organisation policies and procedures.
• Apply interpersonal skills such as building rapport and exploring client experience.
• Ability to be an active participant within a team environment
• Understanding and awareness of social justice issues within the community.
• Ability to use office software and databases including Microsoft Word, Outlook 
• Managing your time and ensuring office hours coverage.
• Basic research skills.

How to apply

Please apply via SEEK with your resume and responses to the Selection Criteria. If you have queries, please contact us on 07 4091 3*** or email ***********@bettertogether.com.au

Applications Close: Tuesday 5th March 2024 close of business or earlier if the position is filled.

Aboriginal and Torres Strait Islander people are highly encouraged to apply.