Community Engagement Officer - Major Projectshybrid

• Be a part of a significant, high-profile capital works program.
• Parramatta location, offering hybrid working options.
• $107,440.59 base + superannuation

An exciting opportunity has become available for a Community Engagement Officer – Major Projects to join the Customer & Stakeholder Engagement team within Sydney Water. This role supports the team in implementing the strategy, delivery and process improvement for stakeholder and Community Engagement from the early planning, design and construction. The role liaises with community and stakeholders to assist with the delivery of communication and engagement tasks supporting Major Projects.

Sydney Water’s Major Projects program is a significant, high-profile capital works program with several projects designated as Tier One projects by the NSW State Government. You can view further information on Sydney Water's Major Projects 2021 - 2026 via this link.

Responsibilities:

• Support the development and implementation of communication and engagement strategies to promote the brand, protect reputation, manage issues and deliver successful programs.
• Produce a range of appropriate communication tools and materials tailored to different audiences. This could include web content, flyers, newsletters, videos, social media content and advertising activities.
• Auditing, monitoring and improving performance of contractors.
• Develop and oversee a content approvals process, ensuring sign-off by relevant internal stakeholders for stakeholder communications and engagement plans, messaging, Q&As, fact sheets, publications and video/online content.
• Work across several projects simultaneously, ensuring activities are well coordinated and delivered on time.
• Coach and develop contractors and partners on managing and building effective community and stakeholder relations through formal and on the job training.
• Develop a sound understanding of the business and build trusted internal relationships that support the delivery of highly effective community and stakeholder engagement outcomes.

Experience and Qualifications:

• Degree qualifications in a communications, marketing, public relations, Community Engagement or related discipline or relevant experience.
• Progress towards International Association for Public Participation (IAP2) Certificate.
• 3+ years’ experience in Community Engagement, stakeholder engagement or corporate affairs, in a complex environment experiencing change.
• Development and delivery of community and stakeholder engagement strategies on infrastructure projects.
• Experience working with contractors and partners to ensure performance standards are achieved
• A strong team player with proven ability to collaborate with others to achieve goals.
• Creative thinker with demonstrated ability to develop strong and trusted relationships and influence key stakeholders (internal and external).
• Excellent oral and written communication skills including any experience in developing and implementing community and stakeholder engagement plans and supporting collateral.
• Demonstrated presentation skills and good negotiation, problem solving and liaison skills.
• Ability to manage and prioritise projects and working to tight deadlines, across multiple stakeholders.

Essential Requirements:

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

For more information please contact ***************@sydneywater.com.au.

Our commitment to employee well-being extends beyond the workplace. Here's how we support you:

• Flexible & Hybrid working options.
• Childcare allowances.
• Up to 18 weeks of paid parental leave.
• Novated lease opportunities.
• Fitness Passport providing access to numerous gyms and pools across NSW.
• Flu vaccinations and discounted health insurance memberships

Closing Date: Tuesday 14 May 2024

Please advise if you require any adjustments to actively participate in the application and recruitment process.

Working at Sydney Water

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers’ quality of life and safeguarding Sydney’s future. We see the world is changing, so we are changing too. 

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world.

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and those living in rural, regional, and remote locations.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community.

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application

Please see the position description for the role’s full accountabilities.