Community Transport Officer

About the role:

We are seeking an organised and friendly Community Transport Officer to work on a permanent part-time basis of 38 hours per fortnight. This role is responsible for ensuring client needs are met through the operation of an efficient booking system and maintenance of transport lists. Organising vehicles and facilitating their ongoing maintenance to deliver Community Transport services is also key component of this position. Although primarily an office-based role, the successful applicant must have the ability to drive cars and small buses to convey clients to community programs and other associated appointments, and have a willingness to keep the vehicles clean, tidy and presentable at all times.

Key Accountabilities include, but are not limited to:

• Assist in the provision of a safe, clean, efficient and effective Community Transport service.
• Responsible for answering calls, the taking and scheduling of transport booking requests in a prompt and courteous manner.
• Responsible for the creation of daily and future vehicle run sheets and the modification of vehicle runs as required.
• Responsible for communication with volunteer drivers throughout their shifts regarding updates to their runs.
• Undertake driving duties as required.
• Undertake cash management transactions according to current procedures.
• Undertake cleaning and detailing of vehicles as and when required.
• Responsible for providing accurate information to internal and external customers.

For more information about the role please refer to the position description.

The successful candidate will have the following:

• Current NDIS Clearance, or willingness to obtain as part of the recruitment process
• A ‘C’ Class driver’s licence or above
• A satisfactory National Police Certificate
• A friendly disposition
• Good organisational and time management skills
• Experience and knowledge in the use of Microsoft Office

About working with us:

The salary for this position will be from $61,493.96 - $65,944.86 per annum pro rata, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including:

• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Up to 16.5% Superannuation
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City:

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Lyn directly on (08) 9267 9***.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9***.

To apply please submit a cover letter and resume via the link. 

Closing Date: Monday 22 April, 2024 at 11pm AWST.

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early. Therefore, if you are interested in applying for this position please do so as soon as possible.

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