Conference & Events Supervisor

Company Description
Most people have goals and dreams of what they want to do and where they want to be in life. At Mercure Sydney, we have created a culture that provides you with the ability to aspire to great things and develop into the person you want to be. From our passionate and professional team to our training and development culture, we are dedicated to providing our staff with an exciting work environment.
We are looking for Supervisors in our Conference & Events Operations, so if you get excited about setting up for a range of different events or get a buzz from a fast paced hospitality environment we want to hear from you.
Job Description

• Supervise the C+E team to ensure that the functions of the day go off without a hitch and that all tasks get completed
• Liaise with clients, kitchen, sales and operations teams to ensure that everything goes as planned
• Wow our C+E clients and guests – always go the extra mile to ensure we deliver fantastic events, memorable for all the right reasons
• Setup conference rooms promptly and accurately to the specifications described on the function sheets
• Take responsibility for your events and ensure that all requirements are delivered on time and as specified
• Maintain and improve service standards to ensure a consistent and outstanding experience for all of our guests and clients
• Teach and share your knowledge and passion with the team
• Problem solving –you never know what’s going to happen, but you need to be ready for anything

Qualifications

• Ideally have previous experience as an F&B Team leader or supervisor
• Positivity - you are always optimistic and ready to energise your team, no matter the circumstance
• Someone who likes people and is genuinely curious and open-minded
• A role model for the team to look up to. Who will teach and inspire them to be their best.
• Excellent communication skills, and a strong focus on guest satisfaction
• Attention to detail – you notice the little things and always take the time to make sure that everything is done properly
• A passion for the latest food and wine trends
• Hold a valid RSA – essential
• The ability to work various shifts, including nights and weekends

Additional Information

• Hotel and dining discounts worldwide, across the Accor network
• Attractive food & beverage discounts in-house
• Discounted on-site parking
• Central location - located close to all major forms of public transport
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun
• Access to Accor training programs and career opportunities using industry-leading platforms
• Free 24 Hour access to our Employee Assistance Program

At Mercure Sydney, everything we do is from the heart – we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other’s unique-ness and always go the extra mile to make someone’s day.
If this sounds like you – apply now and join our friendly team.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.