Contract Manager

About the business and the role

Emerald Coaches, a family-owned transport company operating throughout Central Queensland. 

We are people focused and strive to develop a work-life balance. At Emerald Coaches, we embrace our team, recognising their lives, dreams and talents as our most valuable asset. We believe our staff are integral to developing a great place to work, which fuels innovation and continuous improvement. 

Being the first bus company in Australia to commit to a zero emissions strategy through our e-Mission Zero, we provide services to government, industrial clients, schools and local communities. Our ‘Wheel of Success’ provides guidance on our key goals and values; Balance, Safety, Communication, Improvement, and Success. At the centre of our wheel is always OUR PEOPLE!

The Opportunity

We are seeking an experienced Contract Manager based at the Mackay depot reporting to the Chief Executive Officer.

Job tasks and responsibilities

• In collaboration with the Executive team and Operations team, run the process to create, analyze, negotiate, and execute contracts;
• Build and maintain relationships with clients, and attend meetings;
• Maintain contract related documents, correspondence and contact details. Responsible for maintaining Contracts database and storing all documentation in accordance for EMC’s records management guidelines; 
• Ensure Fleet compliance and adherence to contractual scope of work – accreditations /licenses / inspections / safety requirements;
• Keep track of contracts and extend, renew, or close them out;
• Monitoring clients KPI’s and investigate incidents (Risk Management Committee);
• Implement and Monitor specific contract management systems like fatigue monitoring, seat belt alarms and vehicle telematics; 
• Troubleshoot contract-related problems, such as breach of contract; 
• Present contract information to relevant stakeholders;
• Assist with the employer's compliance with mandatory standards and updating clients portal sites;
• Asset Management implementation and monitoring;
• Assist in managing Dry Hire and 4WD fleet, including Contract Management and Client Liaison;
• Quoting across the business (tender preparation).

Skills and experience

• Minimum of three years experience in Contract Management or similar role;
• Proficiency in Microsoft office;
• Excellent communication skills, both written and verbal;
• High attention to detail;
• Ability to multi-task.

Job benefits and perks

• Full time employment;
• Long term career opportunities and progression.
• Attractive remuneration package;
• Performance bonus.