AddressThe Role
The Contract Manager / Supervisor will manage the delivery of Planned and Reactive Maintenance solutions across HVAC R, Electrical, Hydraulic, Building and Fire Services, to a major commercial retailer.
This role will specifically manage the delivery and technical compliance of all trade service lines across the region and provide direct support to the Account Manager to increase our service offering and scope.
This role is based in Brisbane, QLD.
- Managing the delivery of the contractual obligations ensuring that the contractual KPI's are achieved
- Ensure contractual compliance with applicable laws, regulations, and company policies. Keep abreast of changes in laws and regulations that may affect contracts.
- Efficient use of the technicians to deliver the services (Labour Utilisation Targets to be managed
- Develop and maintain a strong customer relationships with internal client groups
- Manage daily operations of the Technicians, review various reports and assist State Manager where required
- Delivery of Maintenance Services to the agreed budget
- Liaise with Facilities Managers to efficiently carry out the tasks and services required of BGIS under the terms of the Contract
- Continuously scope for further works on the account to increase revenue
- Drive and influence a strong Safety culture and ensure WHS policies and procedures are met, maintained and audited across the region
Skills and Experience
- Experience as a Senior Qualified Tradesperson
- Trade qualification and extensive relevant experience (HVAC, Electrical, Carpentry, or Plumbing etc.)
- A team-focussed, collaborative, and inclusive Leadership style
- Ability to understand commercial elements of Trade Services and Operations such as cost estimates, quoting up large volumes of work and scheduling.
- Professional communication skills and demonstrated stakeholder management experience
- High proficiency in Microsoft Office including Excel and Digital Work Order Management Systems
- Analytical mindset with the ability to identify continuous improvement opportunities
- Able to respond quickly to change and adopt a flexible/ innovative approach
- White Card and Driver's License
Benefits
- Company Vehicle (Tolls, Petrol & Insurance covered)
- Training Provided
- Company Laptop, Phone
- BGIS Uniform
- Flexible Work Environment
- Yearly Salary Increases
- $2000 Gross Referral Bonus per employee
- Plenty of growth opportunities
Additionally, BGIS provides paid training for site-based tickets/licenses and more!
Culture
At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.
About BGIS
BGIS has over 10000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients.
Our organisation manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.
Further information is available at apac.bgis.com
