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Form of workWHY WORK FOR PICKLES National opportunities for career development Supportive and friendly workplace team and culture Varied and exciting position providing inbound customer support Training and development provided ABOUT THE ROLE We are looking for a Customer service superstar to work collaboratively within our Customer Contact Center team to deliver high quality and responsive customer service to our valued customers and vendors. Phone, email or web chat, you will be the first point of contact for inbound enquiries.
In this role you will be working hours between Monday – Friday and have the option to work remotely or from one of our branches. Your key responsibilities will include: Providing friendly customer service to inbound callers and providing answers to their questions Listening and understanding our customer’s needs Responding through a variety of channels such as phone, email, a chat bot etc. Data entry – taking notes and using the platforms to keep a record Complaint handling, admin…
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