Customer Service - Automotive | Leasing | Up To $70,000 Superannuation

Join a diverse and vibrant team members and play a pivotal role in supporting a game changer in the automotive industry.

Are you passionate about providing exceptional customer experiences? Are you a strong communicator who understands how to build relationships in both face to face environments and over the phone?
We are currently seeking a dynamic individual to join a young and vibrant team in the automotive space.
What you'll be doing:

• Managing inbound inquiries and calls (around 10 per day)
• Closing and actioning support tickets.
• Manage incoming sales calls and utilise product knowledge to support business growth.
• Gather customer feedback and recommending adjustments to products and processes.
• Offering recommendations for product enhancements based on local trends, feedback, and market insights
• Assisting in the handling member inquiries, complaints, and conflicts
• Support the site manager in daily operations

What you'll need to be successful:

• Experience delivering high quality Customer Service and resolving complaints and taking feedback.
  
• Automotive industry experience would be nice but not required!
• High attention to detail and exceptional verbal communication skills.
• Teamwork mentality and selflessness.
• Availability to work on a rotating roster, Most weeks it's Mon-Friday but once every 3 weeks on a Saturday from 9 - 3pm (with a day off in lieu)

If you have previous experience in retail-based Customer Service roles, exceptional communication skills, and a passion for delivering outstanding Customer Service, we encourage you to apply.
APPLY NOW!