About Ainslie Group
Ainslie Group incorporates Ainslie Bullion Brisbane, Ainslie Bullion Melbourne, Ainslie Crypto and Gold & Silver Standard as well as the majority shareholding of Reserve Vault in Brisbane and The Melbourne Vault.
- Established in 1974, Ainslie Bullion is one of Australia’s largest bullion dealers.
- Ainslie Crypto is an OTC crypto dealer that specialises in swapping between crypto and bullion as well as personalised service and cold storage custody for clients.
- Gold & Silver Standard manage Ainslie’s own 100% gold and silver backed crypto tokens - Gold Standard (AUS) and Silver Standard (AGS) – Australia’s biggest selling.
About the Role:
An exciting opportunity has opened for aCustomer Service & Inventory PROFESSIONAL to join Ainslie Group.
Exceptional communication skills, a highly motivated attitude and willingness to learn are essential in this role. The right person will have a VERY high level of accuracy, a can-do attitude and a steadfast commitment to maintaining the utmost security and confidentiality.
This is a VERY hands on role receipting goods, accurate inputs into a CRM, inventory and accounting system, processing storage account transactions, daily stock balancing and liaising with customers to receive and hand over the bullion transaction.
Your skills and experience:
- Demonstrated experience within Customer Service with a stable employment history – experience within the banking or finance sector would be advantageous.
- Experience in inventory and stock control.
- Strong interpersonal skills and customer focus.
- Exceptional attention to detail, accuracy and ability to follow set procedures and protocols.
- Be self-motivated and have the ability to use common sense and initiative.
- Sound computer skills including the use of Microsoft Office (Word, Excel & Outlook).
- Demonstrated ability to learn new tasks and processes quickly.
- As you will be dealing hands on with gold and Silver Bullion, you will need to be physically comfortable and capable of occasionally lifting up to 15kgs – along with pushing & pulling trolleys loaded with bullion.
- Must have a clean Police Record.
What’s on Offer:
- Permanent Full-Time role based in Brisbane CBD working 8:00am-4:30pm Monday to Friday.
- An exceptional opportunity to become an integral member of a well-established, successful business group with long term vision.
- An attractive salary will be negotiated dependent on qualifications and experience.
Applications:
If this role sounds like the OPPORTUNITY you've been looking for, please submit your application (CV and a cover letter outlining your suitability for the role) now!
Please note that only applicants meeting the criteria outlined above will be contacted as part of the short-listing process.