Customer Service - Investigations Team

We have an exciting opportunity for an experienced Customer Service Representative to join the Investigations team in a highly regarded, leading medical technology company. As an organisation, they offer a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes.The opportunityWorking within the Customer Service team your focus will be on investigating accounts to identify which require credit notes and from there processing credit notes and provide written communication to both internal and external stakeholders.Selection criteria

• Previous customer experience – preferably collaborating with clients and their account queries
• Effective communication / interpersonal skills with proven stakeholder engagement experience
• High attention to detail, tech savvy with strong data entry experience
• Proven problem-solving skills and experience

Benefits

• Part time, 12-month contract
• Work from home – only go into the office 1 – 2 days / fortnight = work life balance
• Strong supportive team
• Training provided for systems and processes
• Competitive hourly rate

If you are available immediately and have the skills and experience to hit the ground running in this 12-month maternity contract, APPLY now. Should you have any additional questions, please contact Melanie Hammond on (07) 3118 0125 for a confidential discussion.Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.Location
Northgate, QueenslandSalary
$32.00 - $34.00 HourlyWork Type
Part TimeIndustryAdmin & SecretarialDate published03-Apr-2024Learn more about this jobLeanne LazarusRecruitment Manager, Specialist07 3118 0125QueenslandSCHEMA MARKUP ( This text will only show on the editor. )Your working rightsAustraliaAs an Australian citizen, you can work and travel in the UK, with the UK Youth Mobility Scheme.New ZealandAs an Australian citizen, you can work and travel in NZ. If you are a permanent resident of Australia, you will require a New Zealand Electronic Travel Authority (NZeTA).Copyright © 2024, people2peoplepeople2people acknowledges the Traditional Custodians of country, pays respect to their Elders past and present, and extends that respect to all Aboriginal, Torres Strait Islander and Māori peoples today.