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Form of workCustomer Service Officer – Leisure Team Permanent - Part Time (19 hours) - Level 2 – $85,506.50 (pro rata) The Role Working within the Port Hedland Leisure Centres, this role is to be responsible for providing professional and efficient Customer Service to all internal and external customers. Your role will also include greeting visitors, receipting and reconciling payments made to the Town of Port Hedland and managing customer requests. You will have an opportunity to develop your professional skills while also assisting the Facilities business unit in promoting, coordinating and conducting leisure services. This position is based between the Port and South Leisure Centres and the Wanangkura Stadium. This a great role for candidate with experience in a Customer Service role who can demonstrate the ability to work effectively in a team environment and independently. Please refer to the attached position description for further information regarding the role. You will be joining the team at an exciting time as the Town embarks on a culture of change with embracing of a wide range of new technologies, a large capitals works program, and a number of other projects that make the Town a desirable place to live and work. Work Related Requirements The preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess: Experience in a Customer Service role and dealing with difficult customers Excellent Customer Service and interpersonal skills National Police Clearance (or willing to gain) Rights to work in Australia The Town Port Hedland is a dynamic, diverse town in Western Australia’s beautiful Northwest that enjoys a relaxed lifestyle. We are proud of our stunning landscapes, Aboriginal heritage, vibrant multicultural community and our significant resources industry. At the Town of Port Hedland, let your career take-off as you tackle challenges unique to the region, collaborate with a range of people from all walks of life and become part of a vibrant team that is making real change in the Pilbara. How to Apply Applicants are encouraged to apply online. If you are unable to apply online, please forward your application documents to Human Resources, Attention “Confidential Advertised Vacancy” either by: Post: PO Box 41, Port Hedland WA 6721 Hand: Civic Centre, McGregor Street, Port Hedland WA 6721 Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities and experience will contribute to their success in this position. Applicants who do not attach a cover letter may not be considered in the first round of shortlisting. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time. Suitable applicants…
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