Customer Service Representative

We’re looking for a World-class Customer Service Representative to help drive growth within Bargain Car Rentals Australia.
This is a fantastic opportunity to join a rapidly growing company in the rebounding tourism sector. 

Life's too short to be stuck in a job you hate, so come be a part of our team. 

By delivering a world-class Customer Service experience you’ll be driving to exceed sales and service targets and taking ownership of the customer experience at our location servicing Coolangatta Airport. 

About Bargain Car Rentals
We are the largest privately-owned car rental company in Australia, with a proven track record of growth. We strive to deliver the best possible product to our customers at the lowest prices in the market. Our Customer Service delivery goes above and beyond our customer’s expectations. Our customers tend to come back once they’ve rented from us, our people make this happen. 
About the Role
In this role, you will focus on using your proven sales experience to ‘be a small part of our customer’s great day, not a big part of their bad day.' The role is primarily sales focussed however there is a need to roll your sleeves up and get the job done from time to time. It’s a great established team environment and you’ll be happy to do so because your colleague would do the same for you. 
We're looking for someone with an established track record in Customer Service and Sales - Someone who would be described as:

• Goal-oriented, with a real desire to achieve results
• Demonstrated ability in a structured sales environment
• Diplomatically assertive
• Sociable and an engaging personality
• Someone who appreciates policies & procedures, yet can think on their feet to create win/win outcomes for customers and the business
• Self-initiating and willing to take ownership

Benefits:

• Employee Development Program with nationally recognised training and education to help you to achieve your goals and reach your full potential.
• Access to Employment Hero with discounts and offers on hundreds of retailers and big brands, including on cinema tickets, corporatehealth insurance, shopping discounts and much more.
• Employee discounts on car rental across the Bargain Car Rentals network.
• Full training provided to get your up to speed quickly and contributing to the team.
• Award hourly base rate + award shift penalties and a lucrative commission structure.

Lastly but most importantly, you must have a positive attitude, you must love being part of a high performing team and you must get excited at the thought of working in a high paced environment. 

The role will require you to be available across the weekend, in line with our operating hours. 
We look forward to receiving your application through Seek and taking the next steps. 

Should you be successful in moving to the next stage of recruitment you will receive an invitation to complete an online assessment, which includes answering video questions.