Address
Form of workTHE TOLL GROUP
"WE MOVE THE BUSINESSES THAT MOVE THE WORLD"
The Role
If you are looking for an outstanding employer, we have an opportunity for a Client Service Representative professional to join one of our customers in the manufacturing and distribution sector. This is TEMP opportunity only for 3-6 months. In this role you will be part of a close knit team who are responsible for supporting key clients in their requirements whilst providing excellent Customer Service. This role is suited to someone that thrives in a busy customer environment. Mon-Fri 8.30-5.00 with 2 days WFH once trained.
Key Responsibilities
- You will have a key portfolio of clients where you are the first point of contact
- Follow the documented guidelines and requirements for each customer
- Processing your customers orders on a day to day basis in an accurate and efficient manner
- Responding to all client enquiries via phone and email in a timely and professional manner
- Have a flexible approach and work with key stakeholders to achieve a client focused outcomes
- File all purchase orders & supporting documentation
- Handl credit claims on a daily basis
- Track and trace orders and collaborate with transport service providers
Skills & Experience
- Previous experience in Customer Service essential
- Efficient in Microsoft, Word and Excel
- Teamwork and service mentality
- Highly driven and proactive attitude
- Excellent oral, written communication and interpersonal skills
- Highly organised with the ability to prioritise and multitask
- Flexible with the ability to adapt to change
Benefits
- Work with an outstanding employer in the manufacturing sector
- Training and support provided
- Work life balance
- Great location with transport cafes at the doorstep
- 2 days WFH
About Toll People
Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.
If you're interested in this role, please click on 'Apply'.
Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.
All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.
Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.
