Customer Service/Logistics Coordinator

Customer Service/Logistics Coordinator Casual position (7am -3 -3:30pm) with the view for permanency after three months

Your new role

Reporting to the QLD Logistics Manager, the Logistics Coordinator / Customer Service role will be part of a supportive logistics team focused on delivering outstanding results based from our Beenleigh branch.

Your offerings to the team will include:

· Facilitate the processing of customer orders, customer deliveries, customer returns and branch transfers in accordance with internal policies & procedures.

· Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

· Actively communicate with customers and be the main point of contact for existing clients.

· Manage stock availability

· Schedule transport

· Assist with the annual stock‐takes and periodical cyclic counts

· Process freight invoices

· Assist and support Sales Engineers and Technical Team in meeting customer expectations; provide a comprehensive first-class operational service

How you will stand out as a top candidate

· Ideally logistics knowledge including transport scheduling.

· Technically astute with skills in Microsoft office 365 and all its necessary applications (i.e. Teams, Excel, PowerPoint, Word, etc.).

· Experience in customer service

· Strong attention to detail and accurate Data Entry skills

· Excellent communications skills, both written and verbal

· Proactive and takes the initiative; possess a strong sense of urgency required in a fast-paced environment.

· Strong work ethics, open and reliable

· Excellent team player, willing to do what it takes to get the job done