Join Wilson Security, the distinguished leader in security services across Australia and New Zealand. We are at the forefront of delivering integrated security solutions, backed by a seasoned management team and a robust local and national structure. With a prestigious Blue Chip client portfolio and a period of substantial growth underway, Wilson Security is committed to excellence and innovation.
About the Role:
We are currently seeking a dynamic individual to fill the role of Defence Scheduling Coordinator within our Western Australia (WA) operations. This pivotal role requires a candidate who thrives in a fast-paced environment, possesses exceptional communication skills, and demonstrates high adaptability while maintaining structure. As a leadership position within the allocated contract, the Defence Scheduling Coordinator will report directly to the Regional Security Manager - Defence, overseeing all aspects of workforce planning and project management.
Key Responsibilities:
- Efficiently schedule and roster both permanent and ad hoc/casual workforce.
- Manage and maintain rosters, including identifying recruitment needs and providing leave coverage.
- Ensure compliance with site requirements and qualifications.
- Manage and allocate ad hoc work, ensuring accurate data entry to minimize payroll errors.
- Track, measure, and report on labour usage, providing recommendations to the Wilson Security WA, Defence Leadership Team.
- Manage associated systems and tools to ensure accurate and efficient rostering.
- Ensure correct employee payments (Payroll function).
- Provide first point of contact and support for employee and customer inquiries.
- Lead ongoing projects related to workforce planning and optimization.
- Point of contact for the National Operations Centre (NOC).
- Manage and reduce dropped hours/ shifts.
- Coordinate travel requirements for some FIFO sites.
- Track and report on Overtime, Dropped Shifts and general staffing trends.
What You Will Bring:
- A positive people person able to build professional relationships with staff quickly.
- Proven experience in high-paced rostering and scheduling environments.
- Exceptional communication skills, both verbal and written.
- High adaptability while maintaining structure and organization.
- Strong coordination skills with experience in managing projects and teams.
- Thorough understanding of the Security Services Industry Award 2020.
- An Awareness of or ability to interpret the Australian Government Security Vetting Agency (AGSVA) clearance requirements, relating to personnel being allowed on sites.
- Demonstrated ability to handle high-volume data in a fast-paced setting.
- Experience in large-volume people rostering (approx. 180 staff members region wide)
- Excellent computer skills, including proficiency in rostering systems.
- Exceptional accuracy in data entry.
- Strong time management and prioritization skills.
- Demonstrated computer literacy skills.
Why Join Us:
- Exciting opportunity to contribute to a leading security services provider.
- Opportunity to join the Defence Industry boom in WA.
- Supportive team environment fostering growth and development, that values collaboration, innovation, Accountability and Care.
- Room for career advancement and professional growth within the organization.
- Exposure to a range of stakeholders and clients.
- Competitive salary and benefits package commensurate with experience.
- Flexible work arrangements and opportunities for remote work, promoting work-life balance and well-being, as per the Wilson Security ‘Working from Home Policy & Guidelines'
- Laptop and Mobile phone provided.
If you are ready to take on this challenging yet rewarding leadership focused role and contribute to the success of our team in an exciting time within Security and the Defence Industry, apply now to join Wilson Security's dynamic workforce!
Note: If shortlisted you will be notified by the 8th of April 2024 with interviews likely to bed scheduled for the 10th - 12th of April 2024.
*Wilson Security is an equal opportunity employer committed to diversity and inclusion in the workplace.*