Divisional Support Officer

Are you a highly organised and efficient individual looking for an exciting opportunity to provide outstanding administrative support? Creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) is now seeking an administrative superstar to join our dedicated team in the Services & Resources Division, as a Divisional Support Officer.
• Full time and continuing role
• Based at the Townsville Bebegu Yumba campus
• HEWL 5: $72,059 - $81,732 per annum plus up to 17% superannuation.

WHAT YOU CAN ACCOMPLISH IN THE ROLE
You’ll play a vital role in ensuring the smooth operation of the Services & Resources Division within Human Resources, delivering exceptional administrative support with attention to detail as you handle sensitive information with care and maintain confidentiality. Acting as the first point of contact for incoming enquiries, you will ensure all interactions are positive and customer focused. You’ll deliver informed and timely correspondence updates to senior management and coordinate divisional office matters including travel arrangements, events, resourcing, expense tracking, and credit card reconciliations. You’ll also undertake records management of written correspondence, relevant documentation, reports, confidential information, agendas, meeting minutes, and data, ensuring compliance with relevant policies, procedures, and legislative standards.

WHAT YOU WILL BRING TO THE ROLE
You bring qualifications and relevant experience in business administration, or an equivalent combination of relevant experience, education and/or training. Your customer service skills will shine as you manage high numbers of enquiries, providing accurate information and advice on policies and procedures with integrity and respect. You bring excellent communication and interpersonal skills with attention to detail and proficiency in computerised systems and databases including the Microsoft Office suite. Your ability to work within specified timeframes and manage multiple tasks will be key to your success in this role so you’ll need to have exceptional organisational and time management skills, along with the ability to work well independently and as part of a team.

WHY JCU?
JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including:
• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave
• 15 days of paid sick/carers leave per year
• Flexible working options
• Attractive options for salary packaging
• Fitness Passport – affordable access to fitness facilities for yourself and family members
• Employee Assistance Program
• Ongoing professional development support
• Staff study assistance
• Access to online media subscriptions
• Corporate discount on health insurance premiums
• Well-equipped campus facilities including medical, childcare, gym and cafes.

HOW TO APPLY 

If you are a motivated and detail-oriented professional seeking a challenging and rewarding role, we invite you to take the next step in your career, apply today. 

Visit the Careers at JCU website for further information. 

Vacancy reference 18821 - applications close on 10 March at 11.59PM.