AddressIf you are looking for a secure position with a leader in the Information Management industry, want to make a difference and own what you do, we are looking for you to join our team!
You will be responsible for ensuring an efficient service is provided to our clients in order to meet client needs and demands of the business.
About The Role
As a member of the Grace Records Management team you will be providing premium customer service and account management to some of Australia’s leading organisations and government agencies.
The duties will include:
- Order collection and delivery of client records and information
- Warehouse presentation and management
- Customer service queries
- Maintaining high profile account service delivery
- Daily record management and security of client records to ensure compliant delivery and storage
- Processing and retrieval of valuable information and document management of client requests
- Working with computer technology with scanners, PCs, etc.
About You
To be considered for this role, you will have the following:
- Minimum MR Licence
- Excellent customer service skills
- Be hard working and reliable
- Be well groomed and physically fit to perform manual handling tasks
- Have good computer literacy skills
- Warehouse and or transport experience an advantage but not essential
- Work well under pressure and be a good team player
Training will be provided to the successful applicant.
What’s In It For You?
- Excellent working conditions
- A competitive rate of pay above award
- The opportunity of career advancement through mentoring and our learning and development program
- A great team environment and culture, fantastic employee reward and recognition program, Perkbox membership and other associated benefits including confidential access to EAP wellness program and novated lease salary sacrifice
To know more about the exciting employee benefits at Grace, copy this URL: www.grace.com.au/careers
About Grace Group
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.
Our Commitment to Diversity and Inclusion
At Grace we believe in inclusion, we welcome diversity and we are committed to equality. As a company we strive constantly to meet the needs of the corporations and customers we serve. We believe that by embracing a culture of inclusion we become a better place to work and a better company and service partner. We are particularly proud of our Indigenous Participation Plan and welcome applications for employment by people of Aboriginal and Torres Strait Islander descent. We are on a journey, we learn daily, always look to improve and will remain committed to building the best workplace culture we can, so regardless of ethnicity, gender, sexual orientation or disability we encourage you to apply and join us on that journey.
No agencies please. If we feel the need to use an agency, we will be in touch with one.
- Above award hourly rates + Super
- Immediate start available to the right candidate
- Employee Benefits
