We are looking for an Executive Assistant who is creative, solution oriented and enjoys working in a fast-paced, multidisciplinary purpose-driven environment. The ideal candidate will be able to shift between strategic and tactical, act as a right-hand partner to their executive, have the ability exercise good judgement, demonstrate strong written and verbal communication, administrative and organizational skills and to be two steps ahead of their executive. This role is responsible for providing consistently reliable, high quality operational and administrative support, drive process improvement initiatives, embed of team rituals, work practices, communication and change management with and for their executive leader.
What an Executive Assistant at Visa does:
Provide a high standard of operational and administrative support.
Closely monitor and manage a complex and highly fluid calendar. Manage requests from all levels of business and external partners. Use sound judgement and understand what the key priorities are.
Proactively plan and coordinate regular and ad hoc complex stakeholder meetings across multiple time zones.
Plan and execute Client events as required. Working with key internal stakeholders, external stakeholders and creative agencies.
Build and maintain effective and cooperative business relationships with internal stakeholders and external clients including merchants, financial institutions and other third-party partners.
Oversee logistics for global client study tours, domestic and international travel bookings and event management while anticipating and managing any potential conflicts.
Coordinate, plan and manage administrative logistics for offsite team-building events, and other employee engagement related activities. Capable and creative thinking required when planning events.
For client meetings ensure the office environment is meeting ready, pre-register incoming guests, oversee room set up including equipment, catering orders, deliveries & set up. Post meeting, ensure the room is clean and reset for other users, clean away catering.
Prepare documents including agendas, emails, letters, presentations, excel spreadsheets, pre-reading material, charts and documents on behalf of the Head of Product & Solutions.
Embrace new technologies and support Leadership Team members and their teams with adoption.
Work closely with admin teams across the organization, this includes the ANZSP business, Asia Pacific and United States.
Work with sourcing and controllership teams and ensure key internal controls, policies and procedures are adhered to and completed when engaging with suppliers and vendor contactors.
Credit card expense management, including travel and entertainment expense reconciliation via Concur, goods and services purchasing via Ariba and timely invoice processing.
Support team functions and activities to help build culture, such as team meetings, offsites and other client activities.
Build and deliver improved capabilities for the business by analyzing existing processes, investigating gaps and pain-points, identifying and testing solutions, tracking key measures of success, providing training and documenting procedures.
Liaise with cross functional teams globally to discover new technologies and create recommendations.