Facilities Coordinator

The Role:
Join Auto & General as a Facilities Coordinator, where you'll oversee daily operations to ensure top-notch facilities that prioritise safety and efficiency for staff and visitors. This role is perfect for service-oriented individuals with excellent communication and organisational skills. You'll collaborate with various stakeholders to ensure tasks are completed to the highest standards, creating a thriving work environment for all.

This is a fantastic opportunity for individuals with a customer service background that is seeking their next challenge! This is a full-time position based in our North Lakes office however, travel to our other sites is required.

Accountabilities:

• Promptly action and then manage facilities incidents and requests in MyService.
• Respond to facilities-related issues and ensure that they are addressed in a timely and efficient manner.
• Facilitate works with external contractors to manage routine maintenance tasks, repairs and specialised maintenance to ensure all assets are safe and functional.
• Assist with contractor work to minimise disruption to the rest of the business.
• Report any issues and provide recommendations for improvement.
• Ensure that all any additional/ad-hoc services performed have been completed as expected and are no outstanding tasks.
• Ensure that all facilities are clean, safe, and in compliance with relevant regulations and standards.
• Maintain effective channels of communication with all stakeholders both written and verbally.

Knowledge and Experience:

• Strong customer service skills with a passion for delivering positive results.
• Possess a mindset that is positive, proactive, and solution-oriented, with a willingness to acquire new knowledge and skills.
• Being receptive to learning opportunities to overcome challenges to achieve goals.
• Demonstrated administrative experience in a busy environment.
• Ability to liaise with suppliers, trades and subcontractors and provide direction.
• Excellent organisational skills with the ability to work autonomously, prioritise and manage multiple tasks with attention to detail and respect for confidentiality.
• Valid Qld driver's license (or equivalent).
• Travel to other sites is required, mostly between North Lakes and Kawana.

About us:
At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents and Pet products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Our perks:

• Location – Our offices in North Lakes and Kawana provide access to retail, restaurants, various parking options and public transport.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar-match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts – You’ll receive a wide range of discounts and offers via our employee Perks App PLUS discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
• Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Applications close: EOB Friday, 1 March 2024