Frontline Visitor Management & Reception

• Opportunity starting ASAP
• Full-time located in Fairfield
• $42.67 per hour plus super

Company:A leading provider of adult forensic mental health care in Victoria, with the aim to meet the needs of consumers with serious mental illnesses across the justice system.Role:You will be delivering a range of effective administrative tasks including office support services, reception, and Frontline Visitor Management, and responding to queries in accordance with agreed standards and timeframes.Responsibilities:

• Greet and assist all visitors at reception
• Provide quality frontline support services in a complex environment
• Maintain a strong customer focus and engagement at all times
• Office management including taking phone calls, managing multiple email inboxes, and ordering stationery
• Resolve issues and enquiries from stakeholders of all levels
• Provide business support to projects and events
• Identify and proactively action matters in a timely manner

Experience and skills:

• Outstanding administration and communication skills
• Strong commitment to delivering excellent customer service
• Can-do attitude
• Highly proficient in using administrative tools including MS Suite

Benefits:

• Join an organisation that truly cares about the Victorian society
• To work alongside people who are passionate about supporting people in their mental health recovery
• Be part of a caring and supportive team

Culture:A culture with positive and resilient workers who are continuously contributing to a more connected, compassionate mental health and criminal justice system of Victoria.The Next Step:To apply for this role, it is essential that you are triple vaccinated, plus the flu shot and happy to obtain a Police Check.Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your resume, and please let us know if you require any reasonable adjustments when dealing with us.By submitting your resume and other personal information with this application, you consent to this information being collected in line with our privacy policy. Follow the link to learn more -