Functional Process Specialist

Even if you haven’t heard of Energy Queensland (EQL) you might know our operational brands - Energex, Ergon Energy Network, Ergon Energy Retail and Yurika. As a group, we are growing rapidly and as part of the Queensland Energy and Jobs Plan (QEJP), actively helping to advance the energy transition towards net zero.

About your new role:

Working as the Functional Process Analyst within the Enterprise & Information Platform Services team, you’ll be responsible for the provision of professional expert advice and guidance on the analysis, design, implementation, and support of integrated processes related to the Energy Queensland Business Process Model.

You’ll be required to leverage your process analysis skills to deliver efficient, high quality customer focussed outcomes ensuring alignment to Energy Queensland’s corporate governance framework, whilst also adhering to process best practices and standard notation (e.g. BPMN).

You’ll drive the implementation of improvements or changes to business rules/procedures/information, ensuring version control policies are adhered to for process documentation changes. You’ll conduct workshops and deep dive sessions with process owners and process analysts around impact analysis (people, process, and systems), support implementation and process design activities as well as provide training to users in the related tools and methods.

You’ll be located at any major Energy Queensland location, such as Brisbane, Cairns, Mackay, Rockhampton, Toowoomba, or Townsville.

The remuneration for your new role is from $95K plus 12.75% super for a 9-day fortnight and from $110K plus 12.75% super for a 10-day fortnight.

Why choose to work for us?

It’s an exciting time to join us and to be involved in the energy sector, so consider us for your next career move, where you will experience:

• Secure employment backed by a strong collective agreement, with yearly EBA increases.
• Strong superannuation of 12.75% and the ability to earn more with salary sacrifice co- contributions.
• Opportunities for skills and career advancement with access to ongoing training and leadership programs and capacity to build and grow your skills.
• Healthy work life balance with the option to WFH, 2 days per week and ad hoc as required.
• A chance to give back with a paid employee volunteering program allowing our employees to support communities across QLD.
• Support and guidance with access to 24/7 Employee Assistance Program and a mentoring program for professional support and guidance.
• A Safety-First culture, the safety of our people, customers & communities is a core priority.
• Reward and recognition with an internal reward and recognition program that includes an annual celebration of excellence.
• Diversity and Inclusion where all employees can contribute towards multiple diversity and inclusion initiatives across our business.
• Need wheels? Salary sacrifice options available for novated leases for personal use.

About you:

You hold a tertiary qualification in Business Management, or you possess the relevant demonstrated experience in the skillsets required for this role.

You’ll have an advanced understanding of the corporate process business functions, workflows, and processes and extensive technical knowledge/experience in process modelling tools and process control software such as SAP Solution Manager and/or SAP Signavio.

You’ve extensive experience working as part of Agile delivery teams and large-scale business transformation projects and have a solid understanding of process modelling, emerging trends in process tools, techniques, methodologies and/or frameworks.

To effectively implement process and quality improvements with a variety of stakeholder you’ll need well developed written, verbal and interpersonal communication skills including experience in liaising, influencing, and negotiating mutually beneficial outcomes.

It would be highly regarded if you hold lean practitioner and/or change management certification.

If this sounds like you, then we can’t wait to see your application.

About us:

Energy Queensland is the group of electricity distribution, retail, and energy services businesses 100% owned by the state of Queensland. We deliver electricity across Queensland through our ‘poles and wires’ businesses Energex and Ergon Energy Network. Our retailer, Ergon Energy Retail sells this electricity to customers throughout regional Queensland. And these essential service activities are supported by a range of innovative products and services delivered through our Yurika brand.

How to Apply:

If you are ready to help us shape the future of energy, please complete the application form and attach:

• A current resume (outlining your career history)
• A cover letter (outlining your experience and motivation for the role)

Application close 5.00pm, Monday 1st April 2024.

We value the differences individuals contribute to our workforce and encourage a diverse range of applicants to apply.

Click here to view more information on diversity and inclusion at Energy Queensland.

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